Early Access members deserve 2 feee days due to server issues

[DJMau]

First world entitlement at it's best. There's only so much you can test in a closed environment. Server/instance stress I believe is one thing that can't be done fully on their end. Not unless they have a million plus testers in their employ. So...as Yoshi P said, "You all need to calm down" and be a little more mature about the matter. You knew what you were getting into when you put in your codes for early access: congestion and other potential unforeseen issues

[Ely]

Snip

Right... because people who didn't buy early access aren't affected. And of course they NEVER launched a game, or an expansion with these same issues that would enable them to predict how the servers would respond. Care to try again?

[Lambdafish]

Right... because people who didn't buy early access aren't affected. And of course they NEVER launched a game, or an expansion with these same issues that would enable them to predict how the servers would respond. Care to try again?

Nobody "bought" early access. The release game is the same price as the preorder. Also, no launch in the history of server technology has been able to anticipate server strain perfectly, stop acting like prior experience has anything to do with it (otherwise WoW: WoD wouldn't have been as bad as it was). These are brand new servers that we are working with, and an unnaturally high server load, all we can do is wait it out and give the devs the time that they need to fix it rather than crying for compensation and attacking them.

Chances are we will get compensation, but we aren't entitled to it if they don't.

[FrogDog]

No we dont deserve any kind of compensation at all.. mayb people should stop being impatient n whining 24/7... plenty of other stuff to do other than burning through msq in a day or 2

The thing is, there isn't, and I don't know why this is so hard for people white knighting to understand.

EVERYTHING. IS. BROKEN.

I was doing speed runs of PotD earlier with a fixed group and we all disconnected when trying to load in. So we all sat through the queue (mind you this is on Balmung) and gave it another go. Did a few more runs and I was disconnected in the middle of that run. I get back on after another 2500+ queue and decide to try Frontline - instant 90k error. I sit through ANOTHER queue, this time 2800, and as soon as it was logging in another 90k error and booted back to the queue.

So I took a nap, woke up at almost 1a.m. but there's still a 2500 person queue. I'm almost back in and now I'm just hoping I can even access my character without another 90k error.

There needs to be some kind of compensation. I don't know if it needs to be free time, an exp bonus, or what, but there needs to be something. Why are you so invested in defending S-E on this?

[daedalusAI]

First world entitlement at it's best. There's only so much you can test in a closed environment. Server/instance stress I believe is one thing that can't be done fully on their end. Not unless they have a million plus testers in their employ. So...as Yoshi P said, "You all need to calm down" and be a little more mature about the matter. You knew what you were getting into when you put in your codes for early access: congestion and other potential unforeseen issues

You mean we should be as mature as their whole FF14-team who somehow was unable to foresee that bottlenecking the MSQ behind solo scenarios and thus overloading their instance server would result in the current disaster?

Not to speak of the immense login-queues during prime time, the fear of being disconnected and having to wait ages in the queue etc.

[Almagnus1]

snip

Ok, so explain how I get through "Best Served with Cold Steel" without continue standing there for another several hours attempting to get the duty part of the quest underway.

This bottleneck is causing issues that is currently affecting my ability to advance RDM - and for that matter, my ability to launch any single player duty. I cannot reliably play instances because of 90k errors.

FFXIV is a completely and total mess, and at this point, if SE does not give the playerbase free time for this fiasco all it demonstrates is that SE doesn't care.

Yes, a free day (or two) doesn't matter that much, but it's an expected way an MMO dev apologizes when something goes horribly, horribly wrong. To not give us free time is SE losing face over this entire debacle.

[daedalusAI]

Snip

Interesting that your point of view only focuses on other games and their problems at launch - why not expand it to every piece of software you can purchase and look if you'd react as "forgiving".
Let's say you own a company that just purchased a new piece of software that is vital to your day-to-day business, but that software doesn't function properly and thus you 1. your people can't work properly and 2. you are losing money because of it.
I bet in that scenario you won't be making excuses for the company with things like "new servers" and "give the devs some time" - more likely you're either going berserk or you're close to letting your lawyers off the leash if there isn't some major miracle happening.

In essence you make an arbitrary case because "it's just a game".

[SunSand]

Its not even early access, everyone is affected. You have a good chance of being kicked out when doing old content.

[Enkidoh]

Its not even early access, everyone is affected. You have a good chance of being kicked out when doing old content.

The only 'old content' affected is because of the same reason that is causing issues in the main SB scenario - specifically Palace of the Dead which everyone and their chocobo is spamming to level SAM and RDM quickly. Again, the whole cause of the issue is there are just too many players trying to access the same thing at the same time. It's congestion, pure and simple. That's what it boils down to. And congestion cannot be fixed once it happens other than restricting how many can access certain content. They can't wave a magic wand and 8 million players can all connect with no issues. That's just common sense (which sadly seems increasingly less common these days ).

[Chasely]

it's not just Palace of the Dead. It's every single instance. Even the story roulette, which is just two 2.0 dungeons.