Dissatisfied customer

[Nixxe]

I'd like to see the evidence of this. What you've been espousing would never hold up in a chamber of commerce. And I'm sure the OP can also make a claim with the BBB. And as I've said before, his bank/credit union would back him as well if he really wanted that money back.

Legality has nothing to do with this. Its good sense, community, society, and trust. That's what every organization I just listed is about. Its weird and sad that you cannot (or more specifically choose not to) comprehend that and would like to see an innocent suffer for an honest mistake.

The BBB is just a nonprofit organization of questionable value and has no actual authority.

[Kaethra]

The BBB is just a nonprofit organization of questionable value and has no actual authority.

I've used them in the past with unresolved situations such as this. Usually with favorable results.

[Nixxe]

I've used them in the past with unresolved situations such as this. Usually with favorable results.

lol

Their entire business model is to basically take advantage of an undeserved reputation they've managed to establish through marketing and hold businesses hostage with the threat of a bad rating, despite their ratings being meaningless and mostly the product of paying dues or not to the BBB. A large and well established company like SE, which isn't even based in the US, has little reason to care what the BBB says.

[Dustytome]

I've used them in the past with unresolved situations such as this. Usually with favorable results.

If you look up SE's rating on the BBB you'll note how seriously they take it. It's rather interesting to see the score variation between companies with mmos on there.