Banned accounts

[Remus]

That was awfully uncomfortable but I wonder, if his account was banned it must have been because he did something that goes against the ToS, otherwise there should be no issues about it!...

Surely is not a gil seller or something worse trying to get his account back!...

Sometimes RMT can steal your account if you haven't been playing for a while, happened to my brother before.

[Stitches1974]

Sometimes RMT can steal your account if you haven't been playing for a while, happened to my brother before.

Did they have an authenticator attached to the account?

[SigmaOZ]

Sometimes RMT can steal your account if you haven't been playing for a while, happened to my brother before.

Well, then a 24-characters or longer password would be your best friend!...

[Paladinleeds]

Well, then a 24-characters or longer password would be your best friend!...

2FA plus a 500 million character long password containing lowercase, uppercase, numbers, and symbols. Let's see someone crack into that account in their lifetime (without use of keylogger etc, I mean through brute force)

[Claviusnex]

2FA plus a 500 million character long password containing lowercase, uppercase, numbers, and symbols. Let's see someone crack into that account in their lifetime (without use of keylogger etc, I mean through brute force)

They only have to guess right once. lol

[Shougun]

Sometimes RMT can steal your account if you haven't been playing for a while, happened to my brother before.

Happened to me in WoW, called CS waited 2 minutes had account restored and live after proving it was mine in another minute. Hilariously fast and easy. I don't make a habit of testing MMO service but the few times I did for WoW it was buttery smooth. I've actually not had issue with SE but haven't really contacted about much lol, have heard horror stories about losing account to credit card issues though. (Another thing WoW has fairly streamlined).

[Moonlite]

Happened to me in WoW, called CS waited 2 minutes had account restored and live after proving it was mine in another minute. Hilariously fast and easy. I don't make a habit of testing MMO service but the few times I did for WoW it was buttery smooth. I've actually not had issue with SE but haven't really contacted about much lol, have heard horror stories about losing account to credit card issues though. (Another thing WoW has fairly streamlined).

Guy at work went back to WoW. He had ignored those your account had been hacked emails. Thought they were fake. He left right at the end of Lich King and had an authenticator. Quick talk with customer service got his account up and running. A quick contact to a GM got a bunch of items and gold back.

[Shougun]

Guy at work went back to WoW. He had ignored those your account had been hacked emails. Thought they were fake. He left right at the end of Lich King and had an authenticator. Quick talk with customer service got his account up and running. A quick contact to a GM got a bunch of items and gold back.

Haha, yeah same thing happened to me. Ignored all the warnings because I was just not playing and didn't really care, these warnings were like years old too, then I had a weird urge to play wc3 where I noticed in my all in one easy organized accounts screen that my WoW character was banned and it had like 12 characters more than I ever made.. so I called and unlocked my account and played some for free while I had the free return thing available to me. I didn't even have an authenticator (which I added after that call, since all my other games are on the account too).

The reason why I called is that I knew it'd be easy - it's just known, at least to me, that they have a great system. I imagine there are quite a few people who intend to do well on SE's side but they just don't have the system and structure in place.

One person is an all star and the other is some random disgruntle hiree from a third party's third party to say no to you. Can I pay- no, can I - no, my charac- no, I was b- no. I imagine it'll take a top down examination of their front, perhaps and very likely investing more money into that section if they wanted to be known on average as a better team. Since at least personally I've had good experiences and know that their entire group isn't bad, but I've also seen (copy paste chats on the forums) and heard of crazy stories like "you're never going to get your character back, 4 years down the drain whatever I don't care /crash call". Which is horrifying and easily at the level that might actually reduce business, definitely need to look up how to better deal with charge backs and stuff lol.

It's like the GMs in game me thinks, they don't actually have much power - while in WoW they're pretty close to lords of the land lol. So I try not to blame it too much on the department because it's not a feel good thing to be like "WE'D DO BETTER IF THE GODS THAT BE LET US!!!" haha, I've been in situations where your team doesn't receive enough power/funds to do the job people want you to do - it's literally impossible, get me three more guys and we can then add 300% production but right now you're asking for everyone to stay 6 to 11PM everyday.. its not going to happen so just git lol.

I read that the SE team was made aware of the charge back issue though, so if we watch the reddit side it'll be interesting to see what comes of that.

On the topic on Blizzard just making things make sense, all their cash shop purchases are account wide and they make things like "goes as fast as your fastest unlock mount" and stuff - I'm worried SE is going to be like "welp we added movement speed, and Slepnir is now the slowest horse, also it still doesn't fly because even though it's a primal mount and we said it would fly and it's $25 .. we still haven't made it fly~"

I think it's mostly cracked up to be that Blizzard just has more working with customer/multiplayer experience, coming from other need to be fast/optimized multiplayer online games too giving it a serious leg up from the start (FFXI did not play fast and did not need to be fast, compared to competitive international RTS play).