I also want to say that this community seems to be very hostile so far. Please stop with the "git good" posts. Not only do they add nothing of value to the discussion, but they aren't even applicable here.

The issue is that no matter how "good" any single player can "git," level of coordination required for PUGs that cannot even communicate to counteract the existence of a single healer is unfeasible. This causes an inherently imbalanced dynamic that makes the experience for the PUG player miserable.

Most people who PvP in MMOs do so casually in a PUG. That is where 90%+ of your PvP playership would come from if SE wanted to actually branch out into that market. All I'm saying is that, if they do, then the current PvP design will simply not resonate with that group of people and that playstyle.