Can't you see that it's not always about not WANTING to pony up? For some people it's just plain impossible because of lack of time, lack of statics and other things.
We all pay the same amount each month, so why are you more priviliged than others that just simply CAN NOT put the effort into endgame the way it is needed? I personally would LOVE to put the effort into endgame and be "up there", but I simply can't put that much effort into the game. And that's not dragging down the entire game, it is dragging down the game for ~10% of the playerbase maybe? By meeting YOUR play style it would mean gating story and gear for ~90% of the playerbase.
And no I don't want things to be handed to me on a silver platter, it often happens to me that I find the "casual content" too easy or I find it just right because you actually need to put some effort into it and you wipe a few times and I see so many people cry and whine about it until it gets dumbed down and I dislike that too.
So please, try not to see all casuals as lazy people who aren't willing to put in the effort and want things handed to them on a silver platter. There is a reason there is only a small amount of people doing endgame, not everybody has the means to put that much effort into a game.
Like Sandpark said:
I get that Alex savage not having any new story to it was a HUGE downer and it shouldn't be that way, it should have had a continued story of normal mode and something like a minion or such in the end to show "hey I did it!", and it should still have the highest iLvl gear rewards, because they really are not needed outside of savage.Raids are the least popular endgame not only because the difficulty is hard.It requires perfect harmony in skill and forming same schedule/skill competent groups for long play sessions on a regular basis.
The point here is watching the metrics. If 4-15% of the playerbase is getting new story completing raids and the rest aren't. Something is amiss. In a sub based game, isn't the point of a dev to try and get the most players possible having a reason to log in? If it's not, then the game should go full on hardcore and then they would have a couple of hundred thousand that never quit, but everyone else not in that category would fly the coop.
Normal should be pretty difficult, but not Savage difficult, more lenient towards pugs and mistakes. Savage should have the BiS and require statics, guild type content but just marginally better or you get a cry for content from both sides. The super elite saying the rest of the game is too easy and the other side who says the game is too hard.
But you simply cannot keep ~90% of the playerbase MONTH behind story and gear (lookswise) because all of us paying folks have a right to enjoy and get the "new look" feel when a new patch comes out and not be punished simply because our personal circumstances or the circumstances on our server doesn't allow us to get into the real endgame.
For the future they need to give savage a new story to discover or some sort of deeper insight... and a little more than just an achievement in the end. Heck they give PVP more than that.
And to what you said about Yoshi as a producer earlier:
I'm pretty sure he get's it, but if he would do all the things you want, he would be a much much worse producer than people make him out to be now, he HAS to view every problem from ALL angles and he has to go by what the MAJORITY of the playerbase is able to achieve, if he would do it any other way he would completely fail at his job. He has to find a balance.