People leaving the instant a dungeon pops

[Brian_]

Again, as with the other topic on this issue, people fail to grasp what the cause of the problem is and respond accordingly. Instead, they act out of spite, ignorance, and stupidity.

News flash, people do their roulettes for the rewards. There is no more efficient or easier way to get tomestones / EXP as long as you roll into certain duties.

Nobody is leaving their leveling roulette when they queue into Ifrit NM.
Nobody is leaving their mentor roueltte when they queue into the Hero of the Halfshell.
Nobody is leaving their trial roulette when they queue into Cape Westwind.

People are leaving mentor roulette and didn't get a guildhest or easy trial.
People are leaving leveling roulette because they got AV.
People are leaving 60 roulette because they got Aetherial Chemical Research Facility.

The bottom line is that for some roulettes, certain duties are much faster and much easier but have virtually the same reward. That is why a lot of people leave. I'm not saying that's the only reason, but it's easily the majority.

Locking them into the duty for 24h does not fix the problem. They just won't do it. Just because there is a 24h lock on their Aetherial Chemical Research Facility duty doesn't mean the roulette is suddenly more time or effort efficient than doing hunts or something else.

Raising the leaver penalty to 12h or however long not only fails at fixing the problem, but also does immense harm to the game. As is, leavers already concede the penalty and find something else to do. Raising the penalty to 12h just means they won't play this game. They'll eat the penalty and then log off to play DS3 or whatever game is currently out. As for the question of whether or not they even come back to FFXIV once the penalty is finished, the answer is up in the air. For SE and for the player base, that is a horrible outcome. This reality doesn't even factor in the many innocent people who will be caught in the cross fire. This is no different from draconian DRM which people almost universally despise.

The proper way to address this problem is to balance the duties in each roulette so that their time / effort = reward ratios are similar. For example, in the 60 roulette, Neverreap and Fractale are both shorter than Pharos Sirius HM and Saint Arboretum but Pharos Sirius HM and Saint Arboretum have no ilevel sync and they also give more tomestones for your trouble. Aetherial Chemical Research Facility is the clear outlier. They've even tried this approach with Steps of Faith in the trial roulette -- it gives way more EXP than the other trials. The problem is not everyone does their trial roulette for the EXP nor do many people even know about this. You could make the argument that poetics / eso bonus are also an example of SE using an adjusted reward system to encourage content -- when the 3.X relic first released, everyone was hunting poetics bonuses.

The bottom line is people respond very poorly to punishment. This fact is born out through various studies. The proper way to address this issue is through balancing the rewards so that people are more encouraged to actually stay in their roulettes.

And to anyone who argues this wouldn't work, just imagine the hypothetical scenario where AV is buffed to give massive rewards to encourage people not to drop out of it. Imagine if AV leveled you straight to 60 / gave 2000 eso and 450 lore if queued through the leveling roulette. People would be pulling out their hair trying to find a way to queue into AV. Everyone would be dropping queue to try and get into AV. You'd flip the tables instantly. Obviously this is an exaggerated scenario but the point is that balanced rewards can work.