Formal Letter to SE about RMT situation.

[Zabuza]

My theory is that SquareEnix WANTS the RMT spam to annoy you so you report the tell-spammer so SE can ban them and the spammer buys another sub. My suggestion: NEVER report the tell spammers, it's a waste of time. GL getting SE to implement any kind of filtering system.. it would oh cause them to.lose a ton of revenue... And cancelling subs won't work considering if my theory is correct... it would take a mass e,modus roof approximately 40% of their customer base to make it lucrative for them to implement a filtering system for incoming tells...

I stopped reporting long, long ago. Too long of a process and the /tells came in too often. It's so cumbersome I would find myself reporting more often than playing the game. If they had a right click report option however, it would have been a different story. Still not sure why they haven't implemented this simple feature.

[SpiritMuse]

I've been looking for this thread. I've been getting RMT tells again recently, haven't had those in a long time. Not a good direction to be going in.....

[ProfessorGenki]

Like I said... don"t expect SE to do anything about it... they generate too much revenue from the subs that the spammers buy and care not one bit whether it was from stolen CC data or not.. I started my own thread about filters for incoming tells... but it will never be implemented because SquareEnix only believes in patronising their customers with sugar-coated apologies. "We apologize for any inconvenience this may cause you, and thank you for your understanding." feels like someone saying they\\\\'re sorry after hitting you in the kneecap with a sledgehammer at times... and SE has been that way for YEARS... If they put 1/10 the effort into adding chat filters for incoming tells that they do into saying how sorry they are... spammers wouldn\\\\'t bean issue... The only thing about their templated apology is that they are sorry... a sorry excuse for customer support... people want action about this issue and talk is cheap...

[ProfessorGenki]

I stopped reporting long, long ago. Too long of a process and the /tells came in too often. It's so cumbersome I would find myself reporting more often than playing the game. If they had a right click report option however, it would have been a different story. Still not sure why they haven't implemented this simple feature.

Reporting only works after they all ready spam you... custom /tell filters would prevent the spam in the 1st place... SquareEnix, you're only tempting peel to be anti-social in this game... My suggestion: disable tell altogether in chat log settings... and use mumble like my FC does... the game will be more clique-ish... but that's what SE WANTS... their actions and lack of any effort to a foolproof solution dictate that fact

[Morbid]

I stopped reporting long, long ago. Too long of a process and the /tells came in too often. It's so cumbersome I would find myself reporting more often than playing the game. If they had a right click report option however, it would have been a different story. Still not sure why they haven't implemented this simple feature.

Then SE turns around and spams you with reply notifications... such a beautiful system.

[LadySefia]

I've been looking for this thread. I've been getting RMT tells again recently, haven't had those in a long time. Not a good direction to be going in.....

Likewise, The RMT spam I've been getting as of late is much more than normal.. I suppose they have to since its the holidays. I wish there was just a better way to handle all this.. I have tried everything but the constant tells make the game less enjoyable. Personally, I wish there was some way to filter the tells so that I could send the RMT spam to one tab but keep the legit tells.

[Felmyst]

Rofl zero RMT tells on Balmung. Big populated server ftw. Long live to freedom and roleplayers!

[Atoli]

The amount of tells I get has been so incredibly low for months now that I really don't care. There are so few now (like 3 per week or something at most) that I actually make the effort to report them, when once, I wouldn't have had time to play if I reported all the RMT spammers xD

Other stuff like friend requests and the like have never been a problem on our server in the first place.

What DOES bother me though is that nothing seems to be done against the source. It's all nice and dandy to ban the sellers, but they'll just keep creating new characters/accounts.
Well of course, since the site is still operational, even though it got reported like a thousand times for more than a year now.
I understand that RMT will never die out as long as there are people out there who buy their stuff, but if the SAME COMPANY can keep selling forbidden goods for 2 years without ever getting shut down, something is wrong.

[ProfessorGenki]

Likewise, The RMT spam I've been getting as of late is much more than normal.. I suppose they have to since its the holidays. I wish there was just a better way to handle all this.. I have tried everything but the constant tells make the game less enjoyable. Personally, I wish there was some way to filter the tells so that I could send the RMT spam to one tab but keep the legit tells.

How could the system differentiate between RMT spam and legit tells?

[TaranTatsuuchi]

Rofl zero RMT tells on Balmung. Big populated server ftw. Long live to freedom and roleplayers!

I've had a single rmt tell on Balmung.
Happened at played time 10 days and 5 hours after creating the character.

How could the system differentiate between RMT spam and legit tells?

You make filters that filter out stuff that no one except rmt tellers would use, such as my suggestion in another thread...

[Any number]<three or four 0's>[Space or no space]<k or K>

Would probably block most RMT tells...

Considering, how many people do you know would talk about thousands of thousands?
Most people would swap to the m suffix for millions.