Formal Letter to SE about RMT situation.

[Zabuza]

Really, they want all this information, message, character name, server, zone, time, date...

All stuff that could be automatically pulled from the server with a right click report spam feature...



Make it easy to report and more people would do it...
Make it a hassle, and less will do it.

It shouldn't be that much trouble to implement, I wouldn't think. It's a basic function. That they haven't done so can only lead me to surmise they don't see it as much of an issue. Doesn't seem as though the policy will change anytime soon.

[Deathcharge]

In the Next letter of the producer people should just SPAM the question ... "What are the developers planning on doing about the tell spamming going on?" Spam the question about 100 times until they have to officially answer.

[Zabuza]

In the Next letter of the producer people should just SPAM the question ... "What are the developers planning on doing about the tell spamming going on?" Spam the question about 100 times until they have to officially answer.

Their answer to that would be something along the lines of "We're working on new countermeasures which will be available sometime in the future."

[Valkyrie-Amber]

like lets be serious on all other mmos except this one you can right click the persons name and report spam.

[Solarra]

Really, they want all this information, message, character name, server, zone, time, date...

All stuff that could be automatically pulled from the server with a right click report spam feature...

Make it easy to report and more people would do it...
Make it a hassle, and less will do it.

That's the problem; reporting is such a hassle. You click 'report an RMT trader' and then you even have to type a title for the message! That's before you start filling in all the required fields. When you've done all that, nothing happens for a bit and then you get a message from support flashed across your screen and more prompts to read the reply and close the ticket.
All of that is disruptive of play and completely unnecessary.

I'll be honest, I don't report as often as I did. I'll often let the first /tell pass and only take action if I'm harassed repeatedly.
Please Square, make this easier, R Click and report from chat window at the very least.

[SpiritMuse]

I've already had three RMT tells today, which is a lot, considering for a long time we've had none at all over here. So the whole thing seems to be going backwards in a serious way these days....

I would have reported them but it's too much hassle... :/

[whythehate]

18 tells today...................wtf is going on?

[SpiritMuse]

Shortly after I posted my previous message I got a fourth before I logged out. I guess that was my fault for not immediately blocking the sender of the previous tell?

What makes reporting such a hassle is that they often have these keyboard mash names that are just impossible to retype accurately. And they know it. That's why we need right-click report with the damn info already filled in.

[Zabuza]

Shortly after I posted my previous message I got a fourth before I logged out. I guess that was my fault for not immediately blocking the sender of the previous tell?

What makes reporting such a hassle is that they often have these keyboard mash names that are just impossible to retype accurately. And they know it. That's why we need right-click report with the damn info already filled in.

It's been over three years now, I believe. The number of times this has been suggested on the forums is probably in the tens of thousands now. SE knows we want this, but for some reason refuses to implement it. I don't really understand the reasoning behind it.

[SpiritMuse]

*shakes head* It's such a simple thing... It boggles the mind.

Received more tell spam yesterday. Not a good sign. Or a good first impression for new players.