Formal Letter to SE about RMT situation.

[aesteval]

I went ahead and reported a spammer spamming /say at the Gridania aetheryte plaza last night. I received in response a form letter indicating that a bunch of other players are also reporting the same character. Several hours later the same character was still spamming at the Gridania aetheryte crystal. Sure would be nice if the game was staffed with admins who could act on low hanging fruit instead of just having someone send out a form letter and be unable to actually act on the issue at hand.

[Syrehn]

I went ahead and reported a spammer spamming /say at the Gridania aetheryte plaza last night. I received in response a form letter indicating that a bunch of other players are also reporting the same character. Several hours later the same character was still spamming at the Gridania aetheryte crystal. Sure would be nice if the game was staffed with admins who could act on low hanging fruit instead of just having someone send out a form letter and be unable to actually act on the issue at hand.

I've started reporting every single RMT I get (even though it's a huge time suck/hassle) via Contact Us > Report Cheating. This way I don't have to deal with the irksome canned response. I title them things like "RMT The War Wages On" and "RMT The NeverEnding Story". I include a copy/paste of the exact message. I'm at my wits end and honestly just figure if I'm going to get spammed then they're going to get report spammed.

SE... dedicated some of your funds to this feature: Right Click > Report for RMT > Auto Blacklist

Also extend our blacklist and implement a way we can clean the blacklist easier (one at a time sucks). I can never use this feature for actual players if I need to; it all goes to RMT.

[SpiritMuse]

We really, really need a "report player" button to report them straght from the chat because it's near impossible to report those guys by hand when they have names like "Vndjfjgie Vmsjdjfd".

It's been ages since I got a /tell spam but it's starting to happen again.

[Maero]

Months after Heavansward it is true that it has got almost as bad as it was before, very annoying but i try to ignore now.

[Mycow8me]

give me the option to disable /tell's for anyone whos not on my friends list, FC, or Linkshells or at the very least only anyone who is on my friends list.

[Rinuko]

I used to report every single RMT tell I received but since I still see these players hours and hours since I reported them I just stopped bothering - and always /busy which is bad since then I can't get tells from friends, fc and ls buddies

[MihaelB]

136 pages and 6 months later... don't think anything has changed

[Amiaze]

I've started reporting every single RMT I get (even though it's a huge time suck/hassle)

I was doing this two for a about two weeks. Even if I was running to a story quest, I'd just stop and report them. But the last few times I've logged in, the RMT has been very bad. I was getting messages from three or four different sellers within a one or two minute time frame. I'd block them, just to receive tells from two or three more. I'd block them as well, perhaps miss one, then get another tell and think to myself, "Whoops, I missed one." Then as I'm going to block them, two more show up. It was like I was battling an RMT Hydra or something.

Have they found a more effective way of botting, or a niche in the market? Why are there suddenly so many more than there were two weeks ago?

[Fyce]

136 pages and 6 months later... don't think anything has changed

What are you talking about? RMT tells have been drastically reduced for a few months now.
Sure there are still some issues, but failing to see any improvements on the matter is just plain wrong.

[JakAlendi]

I spent a month or so reporting every RMT I got, but the process is just so tedious that I burned out and now just add them to blacklist... SE please add a quick way to report someone (preferably one that is accessible during a cutscene, I seem to get the most tells during cutscenes for some reason).