Suggestion: Allow Free Transfers TO European Data Center

[Azazua_azura]

I agree to this, ff14 ARR launch was HECTIC people did alot to get on the servers of their choice and did alot to get on the servers with their friends. It was 2 years before this became a thing, and all players should have equal right to tranfer on or off the new data center to a location that fits their connectivity. Just letting jp/ NA players transfers off only for free is a bit of a kick to the nuts/taco to the EU players who didn't get on the EU datacenter because EU/NA are all located in canada so it didn't matter then.

OP got my Like.

I just like to add, the launcher and character creator went through alot of changes since the launch of ff14 ARR before you picked any group NA or jp, which then listed "reccomended" NA or EU. The game updated and they seperated into data center (due to high capacity with the duty finder and the issues with it.) In no way was this even mentioned so people, again picked a server they could get on and play. Players kept asking for EU localized data center, and was given a "maybe" at best. The move was announced recently with no news given as for a when till very recently.

With that said, Players should be allowed to transfer on and off the EU data center after the move for free with in the time frame, so all players can enjoy the game as intended, with the best possible latency/ping/ connection possible to them.

This has nothing to do with "entitlement", but the want to enjoy the game (we pay for) to the fullest. There is no reason to be rude to others saying "tough", "it was your choice live with it" or be negative about the request. It just makes you look bad. Why can't we all be fans and come together to help support each other to enoy this mmo?

[Riardon]

They should allow transfers towards Chaos too. We might get the chances to get some ppl instead of only losing.

[Sarish85]

Adding my name to support this thread, this is completely unfair and complete cobble wash.

Everyone has made my points already, its not rocket science, SE sort it out and stop being greedy!

[Craiger]

Well, nothing is going to change for you at least. Meanwhile, if you play on EU recommended server now, your connection will change drastically, either in a good way, or a bad way.

That's the way I look at it. I still think you guys deserve a free transfer, but there is a difference here, it isn't just favoritism.

Lets say you're an Australian who plays on EU recommended server, which is very common, then this change to EU is gonna give them even more horrible ping. But if you're an European playing on NA server, nothing is gonna change from how it is now.

[Yukiko]

Look. Even before we had the current datacenter structure, when you loaded FFXIV ARR back in august/september of 2013 and you went to make your very first character (unless legacy) JP, NA and EU servers (individual) were listed as such. Lich was always EU. Pheonix was always EU etc. Then they were bundles onto Chaos datacenter and moved to montreal, when the previous individual servers were in london.

Europe Datacentre | eu.square-enix.com | IP address: 209.130.141.243 - pulled this from an old lodestone blog post from 2013. This allowed you to ping the EU servers AT THE TIME, IN LONDON.

EU servers were always listed as EU! The end! If your not on an EU server, then you were never put on Chaos, then your not entitled to anything! THATS YOUR BAD!

YES they moved you guys from London, to Montreal, and that might have sucked for a while, but now they are now moving your datacenter BACK to Europe. But If you picked the right server to begin with, this would be a non issue amd we wouldnt be having this discussion!

You just made the wrong conclusion...

The Website you are listing is not connected to any of the gameservers!
To host a website you do not need Datacenters, you can do it on a homecomputer too. It is possible that those Websites are within their company centers and they have one in London, one in France, one in Japan and so on...

So, you are right that the Blog/Merchendise Site from EU is hosted in London eu.square-enix.com
But thats because its where they are shipping the goods too, its more or less their mother company from EUROPE

Have a look at www.square-enix.com
You see the other websites but they again have nothing to do with game datacenters.
Do you remember where they had all "Shop" Websites shutdown because a big hacker attack?
I can give you 100 examples where you can host websites but just a few of them are good enough to host games!

They have used the EU "datacenter" for the pingtests because at that time they needed information about our latency to anything in Europe, so they could compare. They never given us the ip from gameservers, we players had to find them on our own, i guess it was to protect them.

[Seyiku]

I don't quite understand the logic behind saying that European users who knowingly chose not to play on an EU server do not deserve a free transfer, and yet saying that NA users who knowingly chose to play on an EU server do.

[Neri]

It's like this.

NA on EU > after the server moved to EU, their latency will shot up.
EU on NA > after the EU server is moved, their latency remain the same.

[EveK]

...some of the up-to-the-fullest NA servers would profit from European players and Free Companies moving away from them...

I concur. Congestion issue examples:

1. 2.0 launch - difficult to connect at all, often disconnected
2. Gold Saucer launch - denied entry because the zone is full
3. Heavensward launch - had to have separate instances of each area like Coerthas Central, made staying together as a group while teleporting very difficult
4. Now - still common to be unable to enter a house or workshop because the server is at its maximum number of instances.

I even find myself hoping Gold Saucer will get a few additional instances for the launch of Lord of Vermilion so I'm not denied entry because Gold Saucer is full.

As it stands now, allowing a large population to transfer TO the Aether data center for free (but not FROM it) will only exacerbate all of these issues.

[Tigerlilyb]

It's like this.

NA on EU > after the server moved to EU, their latency will shot up.
EU on NA > after the EU server is moved, their latency remain the same.

Yes we all know this, and we're not saying that NA folks on EU servers don't deserve their free transfer. They definitely do.

But why is it okay to leave EU players on NA servers with higher latency instead of giving them the opportunity to have the same good quality service that they offer their NA/JP subscribers?

[Felis]

Actually in the beginning, servers were place names like Fabul, Besaid, Selbina etc. There were no locations attached to them.

Yes, because everyone knew that the location is Tokyo. It was not neccessary to mention it.
But there was also a free server transfer to the first new server with an EU tag during server merges 2012.

As said, before 2.0 this was the server situation (everything was Japan or NA/EU):



Before that everything was in Japan only.

People have choosen their server in the character creator, not on Lodestone



In the character creator it was clearly marked which servers in the NA/EU datacenter is for european players (even if located in Montreal).