Look. Even before we had the current datacenter structure, when you loaded FFXIV ARR back in august/september of 2013 and you went to make your very first character (unless legacy) JP, NA and EU servers (individual) were listed as such. Lich was always EU. Pheonix was always EU etc. Then they were bundles onto Chaos datacenter and moved to montreal, when the previous individual servers were in london.

Europe Datacentre | eu.square-enix.com | IP address: 209.130.141.243 - pulled this from an old lodestone blog post from 2013. This allowed you to ping the EU servers AT THE TIME, IN LONDON.

EU servers were always listed as EU! The end! If your not on an EU server, then you were never put on Chaos, then your not entitled to anything! THATS YOUR BAD!

YES they moved you guys from London, to Montreal, and that might have sucked for a while, but now they are now moving your datacenter BACK to Europe. But If you picked the right server to begin with, this would be a non issue amd we wouldnt be having this discussion!