An expansion is no better a time to overhaul an existing system than at any other time. An expansion is just that - it's an addition to an existing architecture. There's nothing special about an expansion that makes it easier to root out deep-seated flaws, and given time and money budgets this means that it's more likely that these flaws will be worked around rather than fixed.
That said, the current situation is pretty darned frustrating, I agree, and it's something they ought to spend some time and money on. Even if they don't give us the "save state after every step" solution (which would be ideal, but if there's some kind of bandwidth thing similar to the inventory issues that prevents this solution, I guess we'll have to deal with the disappointmen), it'd be nice if, at the very least, they treated a disconnect as a "failed synth", and give us a chance to recover materials. For that matter, it'd be nice if choosing the "end synthesis" option ALSO gave us a chance to recover materials; it's irritating having to spam Hasty Touch until the synth breaks when I want to Reclaim and try again.
And speaking of Reclaim...
It depends on what you're making, and on the value of your materials. There are crafted items for which crafting a NQ product is worthless, or at the very least worth far less than the cost of the materials used to create it. In such cases, you can consider creating an NQ product to be THE SAME as losing all of your materials. In such a situation, consider this case: due to repeated Hasty Touch failures, you now realize that you'll get, at best, a 20% chance of HQ. This means that if you complete the synth, you have a 20% chance of HQ, or an 80% chance of losing all of your materials (in the form of a worthless NQ product). On the other hand, if you use Reclaim, you have only a 10% chance of losing all of your materials.
This is the mentality behind using Reclaim. If you're a gambler at heart, you may prefer the 20% chance of HQ - but there's a reason why gamblers are usually not wealthy people.![]()