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Thread: DX11 Crashing?

  1. #41
    Player MilesSaintboroguh's Avatar
    Join Date
    Nov 2013
    Location
    Gridania
    Posts
    5,764
    Character
    Miles Saintborough
    World
    Balmung
    Main Class
    White Mage Lv 100
    Quote Originally Posted by RinaInverse View Post
    I have an EVGA Nvidia 960 and when running DirectX 11 and closing the game, it never closes properly, stays in a black screen and I have to go to the task manager to force close the game. I get the "The program stopped working" notice.
    Drivers are all updated, and I have no problems while I play, but I've been only able to close the game properly once. I'm on Windows 7 btw.

    I wonder if it's really an Nvidia graphic cards thing, or something with the client itself.
    That is strange because I have the exact same card and never had a crash to desktop when I play in DX11. I'm on Windows 8.1 but I don't think that should be a big influence.
    (0)

  2. #42
    Player
    RowanLauron's Avatar
    Join Date
    Aug 2011
    Location
    Gridania
    Posts
    358
    Character
    Rowan Lauron
    World
    Sargatanas
    Main Class
    Ninja Lv 100
    I have a gtx 660 which I have current drivers for. I can play in a zone just fine, but every time I zone, wether it be via teleport , aetherite, return, duty finder, I always freeze on the load screen and crash.

    Dx9 I have zero issues. Matter of fact the game runs smoother in dx9. My only guess is my video card is trash. It's only 2 yeas old though. And my rig is 4. Maybe time for new? I play on max setting with 30+ frames in duty. Town it's... Well I won't say
    (0)

  3. #43
    Player
    Ryamatsu's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    61
    Character
    Ashelia Sturmwind
    World
    Mateus
    Main Class
    White Mage Lv 61
    Quote Originally Posted by RowanLauron View Post
    I have a gtx 660 which I have current drivers for. I can play in a zone just fine, but every time I zone, wether it be via teleport , aetherite, return, duty finder, I always freeze on the load screen and crash.

    Dx9 I have zero issues. Matter of fact the game runs smoother in dx9. My only guess is my video card is trash. It's only 2 yeas old though. And my rig is 4. Maybe time for new? I play on max setting with 30+ frames in duty. Town it's... Well I won't say
    Yeah, I'm sorry I highly recommend upgrading your GPU. Here is where yours currently stack up:

    http://videocardbenchmark.net/video_...TX+660&id=2152
    (0)

  4. #44
    Player
    erish's Avatar
    Join Date
    Aug 2013
    Posts
    72
    Character
    Toilet Duck
    World
    Excalibur
    Main Class
    Warrior Lv 63
    Quote Originally Posted by RowanLauron View Post
    I have a gtx 660 which I have current drivers for. I can play in a zone just fine, but every time I zone, wether it be via teleport , aetherite, return, duty finder, I always freeze on the load screen and crash.

    Dx9 I have zero issues. Matter of fact the game runs smoother in dx9. My only guess is my video card is trash. It's only 2 yeas old though. And my rig is 4. Maybe time for new? I play on max setting with 30+ frames in duty. Town it's... Well I won't say
    While im sure you could upgrade your card i doubt this is your card since im on gtx 970 and have the exact same problem, id hold off until either Nvidia or SE release an update for it and then choose from there.

    Quick edit : Has anyone tested dx11 today since the update i saw only something small about dx11 but at this point im willing to take whatever.
    (0)

  5. #45
    Player
    Wade's Avatar
    Join Date
    Feb 2012
    Location
    Limsa Lominsa
    Posts
    144
    Character
    Wade Tonare
    World
    Lich
    Main Class
    Warrior Lv 70
    One thing I would say for nVidia users that helped me is create a profile in the nVidia control panel for ffxiv_dx11.exe - one doesn't currently exist. On my 980TI I have these options and I have a LOT less crashes (but still not none).



    Remember, be sure to click the Add button and navigate to your ffxiv_dx11.exe executable, the built in one is for the DX9 ffxiv.exe dll (maybe that is even causing problems, who knows!)
    (0)

  6. #46
    Player
    Priya's Avatar
    Join Date
    Jun 2012
    Posts
    493
    Character
    Priya Eridian
    World
    Leviathan
    Main Class
    Machinist Lv 90
    EVGA GTX 960, Windows 8. My game has been crashing on logout since EA, but I've had 2 and a half in game crashes.

    Once was a black screen I couldn't get out of without doing a hard reboot, but Teamspeak was still working while I was black screened. I heard no game sounds.

    Another was a full crash to desktop, but the screen went black first, then the game closed. I heard a popping noise in my headset when it happened. No effect on Teamspeak.

    And the half one was a sound crash. I heard some popping in my headset (the same noise I heard when I crashed to desktop), but only my game sounds died, and I was able to continue playing the game. I had to restart the game to get my sounds back. It didn't crash to desktop. Again, Teamspeak remained functional per usual.

    My headset is a Logitech Clear chat pro USB headset, and it's kind of old now, so maybe it's dying. I don't have any speakers hooked up to my PC right now.

    No idea if related, but the sound crash and black screen freeze happened while in The Vault. The complete crash to desktop happened while in Halitali hard mode.
    (0)
    Last edited by Priya; 06-27-2015 at 02:02 AM.

  7. #47
    Player
    Ayuhra's Avatar
    Join Date
    Apr 2015
    Location
    Palace of the Dead
    Posts
    1,483
    Character
    Ayuh'ra Bajhiri
    World
    Mateus
    Main Class
    Dancer Lv 90
    GTX 970 user here too but haven't had this issue unless quitting the game.

    Generally, crashing problems were solved when I switched from window to Fullscreen.

    Try playing in fullscreen and see if you still have trouble. DX11 seems to just take over the computer when you run it (or at least it does on mine, I can't exit through the window button anymore and I have a fairly beefy processor)
    (0)

  8. #48
    Player
    Vossler_Ronsenburg's Avatar
    Join Date
    Feb 2014
    Posts
    6
    Character
    Raminas Nabradia
    World
    Ragnarok
    Main Class
    Dark Knight Lv 64
    MSI GTX 970 user here.
    Game randomly crashes or screen just freezes while game keeps running in the background.
    It's completely ruining my experience and slowing my progression.
    Gonna fix this shit or what?
    (0)

  9. #49
    Player
    IzzyData's Avatar
    Join Date
    Jun 2015
    Posts
    147
    Character
    Izzy Pollux
    World
    Faerie
    Main Class
    Rogue Lv 80
    My game crashes every time I hit Exit Game on the menu. It's kind of silly, but doesn't really bother me since I wanted it to close anyway.
    (0)

  10. #50
    Player
    ShizumiNeko's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    170
    Character
    Shizumi Aoki
    World
    Tonberry
    Main Class
    Archer Lv 70
    I'vr had this happing to be in early access a couple of times (normal in dungeons) but I have not had it happen to me since then, but will comment back if I have any more issues.
    (0)

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