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Thread: DX11 Crashing?

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  1. #1
    Player
    Keefer's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Lias Scifo
    World
    Balmung
    Main Class
    Arcanist Lv 60
    Using GTX 960 and I have experienced two crashes so far. The game would just suddenly freeze and only a hard reset will work.

    I'm using Windows 10 and a beta driver so that might have been the cause.
    (1)

  2. #2
    Player
    RinaInverse's Avatar
    Join Date
    Jun 2015
    Posts
    3
    Character
    Rina Inverse
    World
    Ultros
    Main Class
    Black Mage Lv 60
    I have an EVGA Nvidia 960 and when running DirectX 11 and closing the game, it never closes properly, stays in a black screen and I have to go to the task manager to force close the game. I get the "The program stopped working" notice.
    Drivers are all updated, and I have no problems while I play, but I've been only able to close the game properly once. I'm on Windows 7 btw.

    I wonder if it's really an Nvidia graphic cards thing, or something with the client itself.
    (0)

  3. #3
    Player MilesSaintboroguh's Avatar
    Join Date
    Nov 2013
    Location
    Gridania
    Posts
    5,764
    Character
    Miles Saintborough
    World
    Balmung
    Main Class
    White Mage Lv 100
    Quote Originally Posted by RinaInverse View Post
    I have an EVGA Nvidia 960 and when running DirectX 11 and closing the game, it never closes properly, stays in a black screen and I have to go to the task manager to force close the game. I get the "The program stopped working" notice.
    Drivers are all updated, and I have no problems while I play, but I've been only able to close the game properly once. I'm on Windows 7 btw.

    I wonder if it's really an Nvidia graphic cards thing, or something with the client itself.
    That is strange because I have the exact same card and never had a crash to desktop when I play in DX11. I'm on Windows 8.1 but I don't think that should be a big influence.
    (0)

  4. #4
    Player
    Yoruichi4478's Avatar
    Join Date
    Aug 2011
    Location
    Uldah
    Posts
    385
    Character
    Kya Purrcy
    World
    Hyperion
    Main Class
    Bard Lv 80
    Quote Originally Posted by RinaInverse View Post
    I have an EVGA Nvidia 960 and when running DirectX 11 and closing the game, it never closes properly, stays in a black screen and I have to go to the task manager to force close the game. I get the "The program stopped working" notice.
    Drivers are all updated, and I have no problems while I play, but I've been only able to close the game properly once. I'm on Windows 7 btw.

    I wonder if it's really an Nvidia graphic cards thing, or something with the client itself.
    It's not just nvidia, amd users are having the same problem and yet when I brought it up my card was immediately trashed by ppl because it's amd, but now I see nvidia ppl having the same problem those trashing can now eat their words and suck it.
    (0)

  5. #5
    Player
    KisaiTenshi's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    2,775
    Character
    Kisa Kisa
    World
    Excalibur
    Main Class
    White Mage Lv 100
    So... I want to add a suggestion here, only because I somehow managed to make the game crash at launch while I was trying to resolve a different issue.

    Try updating the Visual Studio 2010 C++ runtime.
    https://www.microsoft.com/en-us/down....aspx?id=26999

    At some point during my attempts to install a SDK that required uninstalling the C++ runtime so the SDK could install an older version, I tried running FFXIV and it would crash at launch. So I went back through the Microsoft website to find the most recent 2010 runtime, and that fixed it.

    But that doesn't mean this will fix it for everyone, just those who have software on their system that was insistent on installing the old version.
    (0)

  6. #6
    Player
    iced00d's Avatar
    Join Date
    Nov 2014
    Posts
    2
    Character
    Ludewicus Warchewer
    World
    Lamia
    Main Class
    Lancer Lv 60
    Just to add, same here on both desktop ( 2x - GTX 760 FTW) and my laptop (GTX 980m). Since using DX11, I'll crash randomly and/or while in dungeons.......
    (0)

  7. #7
    Player
    Seig345's Avatar
    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    995
    Character
    Seigyoku Cypher
    World
    Sargatanas
    Main Class
    White Mage Lv 66
    I haven't had any crashes mid-game yet. That thing where the game "has stopped working" when I quit though, it's been doing that to me since well before the DX11 client hit.
    (0)
    "Ul'dah can keep their dusty markets, and their streets paved in silver and gold.
    Limsa Lominsa keep your pirates, and your ships covered in musty mold.
    My loyalty lies with Gridania, with the Moogles and the tree spirits of old." -The Forky Conjurer

  8. #8
    Player
    Chambers's Avatar
    Join Date
    Sep 2013
    Posts
    224
    Character
    The Liar
    World
    Goblin
    Main Class
    Dark Knight Lv 60
    I've only crashed a couple times when taking random screenshots.
    (0)

  9. #9
    Player
    Yeul's Avatar
    Join Date
    Nov 2014
    Posts
    44
    Character
    Shin Ayumi
    World
    Exodus
    Main Class
    Ninja Lv 90
    It's not just Nvidia, i have an AMD 290x and just when i exit the game it goes to a black screen, but only in this time, not when i'm playing.
    (1)

  10. #10
    Player
    Endeleon's Avatar
    Join Date
    May 2015
    Location
    Eos
    Posts
    530
    Character
    Amethyst Loire
    World
    Faerie
    Main Class
    Paladin Lv 55
    I just switched back to DX9 because I always get that black screen when exiting DX11 client. The updated graphics ain't worth that bs.
    (0)

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