Amazon pre-order code does not include early access

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I cannot cancel my order since the code was already registered to my account. Not without a hassle with customer service. Amazon has always been good to me, but if I don't have the code by the time I get off of work, I'm going to do this anyway.

I wouldn't be too concerned with the early access at this point. It's been up and down more than a pair of Kangaroos in the mating season.