When I DF as DPS, I have to wait 3 to 10 times as long, and when the party has incompetent tanks or healers, I go "NOPE" and go back to queuing as healer again after.
When I queue as healer, at least the healing portion is something I know and can even deal with incompetent co-healers. But 1 in 10 runs results in a wipe somewhere that it shouldn't (eg the first pull in any dungeon) due to the tank trying to speedrun without any idea where everyone is. Then it's usually the tank who is rude.
The trolls are real. As a tank or healer, why should you waste time with DPS being jerks. But it's also unfair to the DPS who weren't being jerks, and were doing their job.
The commendation system is hence broken. It should present a slightly larger form after you exit the instance (before allowing another DF run) with:
Replacement players (eg someone disconnected or had to leave) would not be evaluated if they joined after the boss room was locked.In your last Duty Finder group, rate the following (hitting cancel will rate everyone average):
- The speed of play was
a) Average
b) Too fast
c) Too slow
(tank name) did X% of the damage and held threat Y% of the time
a) This tank's job was average
b) This tank's job was above average
c) This tank's job was below average
d) This tank was avoiding doing their job
(repeat if 2 tanks)
(healer name) did healed X%, overhealed by Y%, and DPS'd for %Z
a) This healer's job was average
b) This healer's job was above average
c) This healer's job was below average
d) This healer was avoiding doing their job
(repeat if 2 healers)
(DPS name) did did X% of total DPS damage and Y% support, and carried threat for Z% of the time
a) This DPS' job was average
b) This DPS' job was above average
c) This DPS' job was below average
d) This DPS was avoiding doing their job
(repeat for each DPS)
Overall would you play with these players again?
a) Yes
b) No
Abandoning or exiting an instance, would automatically give the player a "was avoiding their job" rating. Being kicked would automatically give the kicked player a "was avoiding their job" for AFK.
It's not perfect, but currently doing anything inside the instance would take too much time, and the loot mechanics are the only thing that prevents some players from being kicked.
And when matching players in the future, prioritize players who play well together. Players that are consistently marked "was avoiding doing their job" (eg being carried, locked out on purpose, letting co-healer or co-tank do everything) would be barred from playing that role in those dungeon instances again until they improve on easier content.
Like even without the report card above, just having a way to signal to the DF matching system that a player is abusive, don't match them with me again would quickly make players be nicer and stop trolling otherwise they will be locked out of rewarding content.