Terrible Payment System

[SilvertearRen]

P.S. This thread was meant to help wake Square Enix up to the dangers ClickandBuy poses to their MMO products, and after...two to three months of solid complaints and forum threads on the topic, there's still no official response on the issue.

This kind of ignoring the problem is exactly the kind of behavior that will sink the company in the long run. Hey, Community Reps, I hope you will at least tell us that you're passing this on to Yoshi-P, because this is fucking serious!

I've watched all these forums spring up with these threads, and still no official response, or even an unofficial one? It reeks of cronyism, corruption, and stupidity. My perceptions, and intuition has rarely, if ever, failed me, and it won't fail me now. Mark my words, if this isn't fixed by PS3 release, Square Enix is going to be sunk.

P.P.S. The reason why I say Square Enix is sunk isn't solely because of their choice of ClickandBuy...I could list at least five other possible reasons. All of which would contribute to Square Enix's untimely demise, merger, or buyout by a competitor. Here's one of those reasons: In North American countries, it is against the law to commit financial fraud. International companies are not immune, especially those who have business licenses in the United States and Canada.

Also, I'm finished with trying to be civil about this issue - I've tried being polite via support channels, but received only a curt reply suggesting I use ClickandBuy or UltimatePay (which did not sit well with me). ClickandBuy has pushed my patience too far, and with Square Enix's silence on the matter, that has pushed me to the breaking point. I will continue to enjoy FFXIV, but as soon as subscription fees kick in, I am gone. No MMORPG is worth this amount of stress.

I take my financial and data security very seriously.

[KaiKatzchen]

I've watched all these forums spring up with these threads, and still no official response, or even an unofficial one?

If I remember correctly one of the Dev's did make a response over on the FFXI forum, but it was kinda one of their famous "we are looking into it" responses. Someone did post it up here on the thread at some point showing they has said something to the FFXI players...so they have said.... something to them... >.>;

I don't even care if they said we are looking into it, I'd just like a Dev to say 'yes we see this thread' though I am sure they have, how can you miss it? XD

[SilvertearRen]

If I remember correctly one of the Dev's did make a response over on the FFXI forum, but it was kinda one of their famous "we are looking into it" responses. Someone did post it up here on the thread at some point showing they has said something to the FFXI players...so they have said.... something to them... >.>;

I don't even care if they said we are looking into it, I'd just like a Dev to say 'yes we see this thread' though I am sure they have, how can you miss it? XD

To be honest, my frustration with this issue is reaching a point where I'm ready to blow my tiny savings account and travel to Tokyo to personally bring this problem to their attention.

[Rannie]

To be honest, my frustration with this issue is reaching a point where I'm ready to blow my tiny savings account and travel to Tokyo to personally bring this problem to their attention.

I know this isn't great to say but I would pay to see someone do that. Maybe it would knock some sense into them... either that or land someone in jail but.... They do need to say something to US (ie XIV players)

[SilvertearRen]

I know this isn't great to say but I would pay to see someone do that. Maybe it would knock some sense into them... either that or land someone in jail but.... They do need to say something to US (ie XIV players)

Yep...and we both know that Square STILL wouldn't listen even if that happened, because it would all get swept under the rug. No wonder I'm starting to dislike the Japanese. Their "tradition-bound" ways are starting to become very idiotic in the context of an international business.

I bet this problem would gain so much more traction if the Japanese players in the FFXIV/FFXI community also threw their lot in with us to get Square to change payment processors. I'm sure THEY would not want to see the game die out...

[Jennestia]

Yep...and we both know that Square STILL wouldn't listen even if that happened, because it would all get swept under the rug. No wonder I'm starting to dislike the Japanese.

Don't worry, a lot of the world dislikes the western nations as well.

"tradition-bound" ways are starting to become very idiotic"

No offense, but I really hope you're not American and saying our culture is idiotic. You're frustrated yeah, but how is a nation's culture "idiotic" compared to any other nation? Know what I seen the first day Japanese beta of Tera goes live? NA players cussing out and provoking Japanese players.

That's great and all that a rep responded on the FFXI forum but what about us. Granted yes we aren't paying to play the game

You answered yourself -- Why would they tell us about a payment system when we aren't paying? It's like expecting an answer to why your medium rare steak is well done before you even got it.

Besides, it's universally accepted the entire payment move is a bad idea -- on the FFXI side, people agree while POL had issues, it was straight forward however moving toward the whole SE account thing, I'm pretty sure direct CC payments they have to go through a lot more hoops for the NA/EU player bases than they do for the Japanese bases.

Many people like to cite international laws and "Europes Digital Act etc etc" whenever NA or Japan does something that affect Europeans in a bad way gaming wise, why is that being forgotten now?