Quote Originally Posted by SilvertearRen View Post
I agree. However, I feel as if Square-Enix is trying to kick the can down the road by keeping quiet about it - or the community reps are too afraid to actually bring the issue to the attention of the top brass in Tokyo. There's SOMETHING that led Square Enix to choose ClickandBuy over a proper, regulated American payment processing company - or doing it themselves. To me, this suggests that there have been business ethics violations on the same scale as the Livedoor scandal, and Square is probably trying their hardest to keep a lid on it.

Well, it's going to be impossible to keep a lid on it as long as users are willing to quit over a lack of reliable, trustworthy payment processing options.

P.S. Side note to Square Enix: If ClickandBuy tells you "we're reliable, we're trustworthy", and you're willing to put more value on their word over the customer's, then there is a very serious problem going on internally at Square-Enix...
I could be very off base with this observation, and if so correct me, but I've always felt that the Japanese business model revolved around the fact that JPs are more docile and less vocally objective than in countries like the US, so they don't tend to cry foul like we would. Negotiations are done in pubs and taverns over many drinks, and it's customary for one or both parties to bring "gifts" to the meeting, including money, women, jewelry or other incentives. Don't confuse gifts with bribes though - they're two very different things!

If something goes terribly wrong and an apology is needed, it's a very overly melodramatic affair where someone falls on their sword and accepts responsibility, instead of laying out a clear and concise plan out action to remedy the situation. (Tanakaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa)

Which works great. If your only customers are Japanese clients. Since they're not, antiquated business model is antiquated.