Please fix the Store

[lacrimosaangel]

Yeah the button seems to only work on IE atm.

That's weird, I pre-ordered using Chrome on my iPad and it worked okay this morning..

[neko_miyuu]

This was also mentioned during the special Letter from the Producer LIVE last weekend, but a digital collector's edition upgrade option will be available later:

Thank you! I missed that live letter

[EU_Community_Team]

Hi Chimuchan,
Thank you for pointing this out. We are aware of an issue a small number of SE Store customers (EU) seem to encounter when choosing PayPal to pay for their pre-order and are already looking into this as a matter of urgency. We will keep you up to date and let you know as soon as we have an update on the situation.

Greetings,

If you continue to experience problems using PayPal as your payment method on the European Square Enix Store, please contact the EU Support Centre: https://store.eu.square-enix.com/eme...er-support.php

For Square Enix Boutique related enquiries on persistent PayPal issues, please get in touch with the Boutique support team: http://www.square-enix-boutique.com/contact/

Where is the PS3 version at the european store?

Hi Zydron,

In Europe, the PS3 version of Heavensward will only be available via digital download on the PlayStation Store at a later date. There are currently no plans for this to be made available on the European Square Enix Store or Boutique.

[Sove92]

That's weird, I pre-ordered using Chrome on my iPad and it worked okay this morning..

It did work on work PC's Chrome (but order failed because I don't carry around my bank PINs and my card demanded those this time around) but not on my home computers, not on Firefox, not on Chrome.

[Yukiko]

To summ up:
players 2 : 1 SE store

Match is not up yet, SE store seems to wake up

[Marylain]

Humm... Community Rep, can you help me?
Must the SE Store account and Game account be linked/the same?
Cause I ordered my CE (both for my boyfriend and for me) with an account I use just to shop, that doesn't correspond to my FF14 account at all.
Can I still apply the codes on the other account?

BTW, yeah, you are right. CE is shipped with DHL.

[Yurihyuga]

Humm... Community Rep, can you help me?
Must the SE Store account and Game account be linked/the same?
Cause I ordered my CE (both for my boyfriend and for me) with an account I use just to shop, that doesn't correspond to my FF14 account at all.
Can I still apply the codes on the other account?

BTW, yeah, you are right. CE is shipped with DHL.

store account and game accounts are separate just got to make sure you apply your codes to the right mogstation account.

[Rinuko]

In Europe, the PS3 version of Heavensward will only be available via digital download on the PlayStation Store at a later date. There are currently no plans for this to be made available on the European Square Enix Store or Boutique.

Will it be availble before launch? As a PS player i feel kept in the dark

[Marylain]

store account and game accounts are separate just got to make sure you apply your codes to the right mogstation account.

Thank you so much! <3

[Everdark]

I keep getting "Can not process your request" errors.

Error ID: 5002 if that helps.