Please fix the Store

[Argonar]

Hello,

Already more than 30 minutes trying to buy Heavensward CE from Store and its still impossible.

I was especting heavy traffic but the problem seems to be adding the product into the bascket, wich result in the cart empty.

Please, my time remaining before going to work is too low and I don't want to lose my CE because of that!

PD: Bad english, sorry about that.

[Seraphyna]

Seriously, FIX YOUR STORE!

Since you REFUSE to let anyone change their regions, not everyone LIVES in the regions where their SE account states.

Our products and services displayed on the Store are not available for purchase by individuals outside of the Serviced Countries. Our system indicates that you are outside of the Serviced Countries for this Site.

For more details on what countries are serviced please refer to the Terms of Use.

How are we supposed to even order the expansion when you are BLOCKING people from even ORDERING? The region blocks are enough but the blocks on the stores are ridiculous.

[Viridiana]

Seriously, FIX YOUR STORE!

Since you REFUSE to let anyone change their regions, not everyone LIVES in the regions where their SE account states.

Our products and services displayed on the Store are not available for purchase by individuals outside of the Serviced Countries. Our system indicates that you are outside of the Serviced Countries for this Site.

For more details on what countries are serviced please refer to the Terms of Use.

How are we supposed to even order the expansion when you are BLOCKING people from even ORDERING? The region blocks are enough but the blocks on the stores are ridiculous.

While I completely agree that this should not be an issue and that SE needs to fix their crap, I have to ask: have you tried using a VPN to pretend to be in the region it wants you to be in? Again, not something that should have to happen, but trying to suggest a possible workaround.

[Seraphyna]

While I completely agree that this should not be an issue and that SE needs to fix their crap, I have to ask: have you tried using a VPN to pretend to be in the region it wants you to be in? Again, not something that should have to happen, but trying to suggest a possible workaround.

Tried proxy and VPN and as someone else said, they will not accept payment from out of service countries.

[Ahnthistik]

Fix you store and keep your promises. Because when you tell your audience "it will be available at 7am GMT" and there is NOTHING on the store at this time, with a crashed website, you wasted an occasion to keep your mouth closed.

[AkiRouscelia]

I agree.

I have posted similar threads all around the web seeking suggestions and answers to the solution to the queer barring of countries outside of the PAL region regardless that the account holder/account itself is and was made in the PAL/EU region.

I am an Australian living in Japan, my account is PAL/EU and I cannot even add an item to my cart. I want to purchase the digital CE for my account but I cannot do this with the current system. We, the customer shouldn't /have/ to resort to asking family members to bail us out of a situation caused by poor management. We, the customer should be able to purchase the product with ease.

[Natsuno]

I Click Pre-Order Now and the next screen tells me my basket is empty :/

Like the OP, I've got a limited time before I have to go to work.

[Seif]

well I am willing to pay the 129€ for the box but the store is not selling it to me. You can blame your selves for losing this money.

[Themis]

well I am willing to pay the 129€ for the box but the store is not selling it to me. You can blame your selves for losing this money.

I wish I could buy my copy for 129 Euros. I have to pay £129, or 182 Euro (or US$190).

As it stands, I'm considering not even getting the physical copy which is quite sad because I like to have such things. But when a company feels like it can do this sort of thing, it make you think twice about your purchases.

[Ahnthistik]

I wish I could buy my copy for 129 Euros. I have to pay £129, or 182 Euro (or US$190).

As it stands, I'm considering not even getting the physical copy which is quite sad because I like to have such things. But when a company feels like it can do this sort of thing, it make you think twice about your purchases.

And some say the European Union is useless!