The early access codes will be sent in another email, but they are inactive for now as SE hasn't brought that system online yet. We'll all get emailed when we can use the codes.

The early access codes will be sent in another email, but they are inactive for now as SE hasn't brought that system online yet. We'll all get emailed when we can use the codes.


Clicked 'pay now' and nothing happened, what should I do?
I'm concerned as I ordered 2 copies because I have 2 FFXIV accounts but only received 1 code in my email. Surely I should have received 2 codes for ordering 2 copies.
Twitter replied and couldn't answer my question so I have sent off an email to support and maybe someone on here can clear this up too.

I'd be keeping an eye on your email to see if the codes weren't delayed, but right now I think Customer Service will be swamped so don't expect a really quick reply.
That aside: SE, once again, when are you going to let Australia buy the physical editions? We can't go through your website, and one of our biggest game retailers has fingered SE as the reason they can't do pre-orders yet as "They've yet to let us know the versions and numbers we can sell" (direct quote from the person I spoke to). It really isn't fair when you've got a nation full of eager players who will feel left out because they have to take the risk on the open internet trying to get something that you've been saying they can get through you, but thanks to your store software, we can't even see.

i have a question , for who payed with paypal account...
currently, my pre-order payment is listed as suspended, waiting for authorization...
is it normal? xD
It's been so long since the last time I payed with paypal >_>
it also says that the shipping address is missing,even thoug my address is associated to my card..
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