Please fix the Store

[Argonar]

Oh thanks.

They shouldn't ask for a time, at least not only in twitter. They should just reopen the store as soon as possible and end with this nightmare!

[Ferentar]

Oh thanks.

They shouldn't ask for a time, at least not only in twitter. They should just reopen the store as soon as possible and end with this nightmare!

Well they did promise that the store wouldn't go back online without prior notice when it would happen. So i guess this is making good on that

[Chessala]

Read what they write. It's not when it will be back. It's when they will have a decent time estimate to tell us when it will be up again.

I did read. Please note the "hope" in my sentence. ALso, just because they adjust the time does not mean they wouldn't be able to bring it back at that time. Anyway, not sure why you are trying to pick a fight.

[Shazic]

Estimated Time of Arrival

at best, a time when the shop will be back up.

[Vespar]

Oh thanks.

They shouldn't ask for a time, at least not only in twitter. They should just reopen the store as soon as possible and end with this nightmare!

Thing is they must be fair to all customers. If they just reopened the store without telling anyone and preorders sold out, the consumers who didnt know the store had reopened would be furious.

Having an exact preorder time slot stops issues like this and gives everyone a fair chance at getting their CE.

[Chessala]

Well they did promise that the store wouldn't go back online without prior notice when it would happen. So i guess this is making good on that

They did give the notice, it is on people to work around it. Personally I don't care as I am not paying CE rip-off prices for the physical but someone will always have time issues so if it goes after that, might as well leave it closed.

[Naliee]

I wouldn't put too much hope into it if I were you. I work in a gaming company and they never learn. They always underestimate the load that patching and people trying to play puts on their servers. Add to that that patches will snail anyway and if you did not buy the physical game, 20 GB is QUITE the patch.

One can only hope But anyways I will check shop again later and hope to get CE.

[Argonar]

Thing is they must be fair to all customers. If they just reopened the store without telling anyone and preorders sold out, the consumers who didnt know the store had reopened would be furious.

Having an exact preorder time slot stops issues like this and gives everyone a fair chance at getting their CE.

Thats why they should ask in more sites besides twitter, like here, or just don't ask and place an hour with enought time to reaction. People will rage anyway xD

[ruskie]

Anyway, not sure why you are trying to pick a fight.

Wasn't under the impression I was trying to pick a fight. Just pointing out what I considered a flaw in the statement that someone might read wrong. Anyway beating a dead horse here. They'll sort it when they'll sort it and that's that.

[BecX]

Ok NA store is up, but EU store is still down
If my region is set to Europe in FFXIV, will it go if i buy NA version of HEAVENSWARD

Don't do it! It's region locked as it mentioned on another topic. Anyways SE said on Twitter that they're planning to open the EU store at 9:45AM (GMT I guess).