Please fix the Store

[Psychosamm]

Hey guys, i'm looking on the store for the PS4 CE Digital download, and i'm not seeing an option for it, all i'm seeing is the $130 physical CE, regular expansion for 40, and the base game + expansion for 60... But not the CE Digital download for 60, am i missing something???

[gamersince1976]

Hey guys, i'm looking on the store for the PS4 CE Digital download, and i'm not seeing an option for it, all i'm seeing is the $130 physical CE, regular expansion for 40, and the base game + expansion for 60... But not the CE Digital download for 60, am i missing something???

A few of us have noticed this issue - it doesn't seem to be there. Luckily, there's 0 concern about running out of the digital CE. I'd advise waiting - we still have months to preorder.

[DarkkenMoneybags]

I'm still yet to receive my confirmation from my order of CE Digital Edition (PC Download).. Plus, it makes one think the purchase pre-order didn't go through at all.

[goreysailor]

I never received an email confirmation. If I log into the Square Enix store with my account, check "My Account", then the "Your Orders" tab, the order is listed their with an order # and also a link beneath "Download Page", which takes me to the activation key.

[DracotheDragon]

Hey guys, i'm looking on the store for the PS4 CE Digital download, and i'm not seeing an option for it, all i'm seeing is the $130 physical CE, regular expansion for 40, and the base game + expansion for 60... But not the CE Digital download for 60, am i missing something???

they will be pre-orderable with PSN at a much later date :c

[EmpressEira]

Hello all, sorry if this is in the wrong spot (which it probably is), this is my first post to the forums ever... I preordered Heavensward CE for the PS4 at about 4PM Eastern Time today... I still haven't gotten a confirmation email, and it's 11:20 PM now. I went on my Square Enix store account page, and it's in my order history, but don't I have to have the preorder code so I can have the early access? I'm probably just being severely impatient, but one of my friends who preordered it way after me got his confirmation email a few minutes after his order... I dunno, I guess I'm just nervous. ;-; Has anyone else preordered it and did not get a confirmation email yet?
(Btw, I did call and talk with customer service, but by the time I got to talk to someone after an hour of being on hold, the poor guy was burnt out and couldn't tell me much. Dx)

[Sentaq]

Ok NA store is up, but EU store is still down
If my region is set to Europe in FFXIV, will it go if i buy NA version of HEAVENSWARD

[Mcilroy7]

If anyone is interested in the UK. U can pre order heavensward standered edition for £29.99 on shopto website. But I am still waiting on a email with my early access code. Which hopefully I will receive soon. Now game uk store are taking pre orders for standered edition £39.99 and there is a note saying any pre order codes will be sent on the 18/3/2015 so Wednesday is hopefully shopto will send me my code. Hope this helps anyone

[Ecks007]

Meh, as an update, when I woke up there was no change. I still had the same screen going as before.

Okay, serious question. Say I've placed and order and am on that little screen that says "Please wait while your payment information is verified by our banking services. This may take up to 1 minute." and let's say it's been 30+ minutes since you got there. Should I try to refresh it? I'd hate to ruin the order, but I don't think it's suppose to take this long.

So I decided, eff it, and refreshed the page which brought me back to the very beginning or the order screen step 1 filling out billing addresses and what not. So I finished it again and went through the whole process except this time everything went through perfectly with no delays. Then I check my Purchases page in my account, and oh look, 2 purchases of the CE. Yikes... Well, I sent the store support an email asking how I could go about cancelling one of the orders. Hopefully they get back to me tomorrow/later today.

Added: Though I did check my email and I have not received any email with a confirmation or bonus code, then again you are suppose to check your purchase first and since if I use a bonus code it invalidates any chance of a refund I'll wait until I've talked with someone from store before I unlock one of the activation keys.

Edit: Okay.. well now I've gone and rechecked my account page and it's not showing anything in my "Your Orders" tab anymore. U_U; wth? There were 2 CEs there before.

Edit2: Logged out and back in and they were back in the "Your Orders" tab. Still no email though.

[Argonar]

Day #2 start, my body is ready.

EU store is still @manteinance.