Quote Originally Posted by Tupsi View Post
If 3rd party programs fixes your latency that's ...undeniable proof it's your connection's route. All 3rd party programs like battleping or whatever does is tunnel your connection around hiccups - nothing SE "can put into practice" because the connection is fine, the servers are fine...the route is not fine - SE doesn't own the route inbetween you and them.
If the route is bad then why not change the route and open up different data centers that have better routing for different players in different regions, i.e. why put all western servers even European servers in Canada in the first place?

Quote Originally Posted by Teryaani View Post
Talking with someone like Level3 is not that easy. Providers like Level 3 (the cause of most of my game lag based on the tracerts I've run) don't talk to anyone that isn't one of their customers. Data center moves aren't cheap and carry risk of outage. It's not just FFXIV either. A good friend of mine had the same problem with SWTOR. If EA isn't going to get L3 to do something, neither is Square-Enix.

Just to be clear, I'd like SE to make things better on their side where they can. I just don't think it will solve all the problems. The infrastructure between where I am in California and where the servers live in Monteal is complete crap and I'm not about to blame SE for that.
I'd blame them for putting all the servers in one place instead of investing on proper datacenters placed on key locations in the US/Europe. The excuse back then on release was that they didn't have the proper resources for it which was understandable to some point, now that the game has 2.5 million adventurer- I mean accounts created, they should start looking into improving and expanding their infrastructure with those resources and profits they've made.