good bye FFXIV, thanks to the lag, you lost another customer.

[Tiggy]

Or, SE could contact backbone providers, seeing as SE is their customer... Again, not the end user.

Pressure should come from both sides. Do you really think SE isn't giving them some heat? The companies won't do anything unless they are getting pushed from the ISP And SE.

I actually contacted SE yesterday to make them aware of the issue, and the service rep said he would use the link to my forum post in his report. He said there have been a few reports, but I know this affects more. People just aren't doing the necessary work of reporting/researching and going "lolVPN, fuck it" and moving along.

Go public. I'm making posts everywhere, FFXIV subreddit, Verizon subreddit, on these forums, Facebook, Twitter, Verizon forums, everything. I'm calling in every day. If Verizon isn't your ISP, you should still do the same. It's not hard at all. Get the information out there that these corporations aren't taking responsibility for something we pay a lot of money for every month.

Exactly! Without our Tracert data they don't have anything more than "people are complaining." We, the players, need to provide all our data in our complaints so that SE has ammunition to take to the table. "Here is prove from x players that node y is the definitive problem." That's how you get things done people. Not by making an angry forum post with zero useful information.


If you guys care about the game then do what it actually takes to help. Raging for the sake of raging will accomplish nothing.

[16bitBounty]

Pressure should come from both sides. Do you really think SE isn't giving them some heat? The companies won't do anything unless they are getting pushed from the ISP And SE.

I really think that SE isn't giving them heat.

[Tiggy]

I really think that SE isn't giving them heat.

It's a square-Enix problem at the end of the day because it affects Square-Enix customers.

But I suppose you wouldn't know how business and customer service work.

You really think SE doesn't understand exactly this and is doing everything they can already? Really? You really fail to understand how little leverage they have over these companies.

Seriously google netflix's issues with Verizon and Comcast from the last year and look at how much it took for them to fix their problems. Verizon and Comcast are two companies that are blatantly holding back connections to extort money from their customers. This is extremely well publicized. This is just another symptom of the exact same problem.

[16bitBounty]

So if they're calling then obviously they don't have leverage because the problem still exists.

[Tiggy]

So if they're calling then obviously they don't have leverage because the problem still exists.

You really fail to understand how little leverage they have over these companies.

DUN DUN DUNNNNNNN~

It's like I've been saying this the whole time.

[Clavaat]

So if they're calling then obviously they don't have leverage because the problem still exists.

Thanks for proving the point she was making. Glorious.