Quote Originally Posted by Hvinire View Post
I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
Okay, but I'd rather not have my group separated by standard and VIP status. Can I relinquish my VIP status to give to someone else or possibly upgrade the other two tickets? It seems like a bad design here.