Quote Originally Posted by Ametrine View Post
Rehire only counts if you had some from 1.0, which she said she doesn't as she has to make a brand new one.

Looks like the only issue is that LS hanging you up.
Everyone from 1.0 had to recustomize their retainers so maybe they just forgot? I doubt they had any serious investment in a 1.0 character without a retainer, otherwise they would just make a new one.