Look, it's likely they already know about your problem and are working on it. Or they are dealing with alot of other problems and are dealing with them in a 'timely' manner. Remember that this is an international game and there's a bug report forum for each language, with it's own threads and it's own people reporting their own particular issues. Conversely there's only one dev team who have to filter through all those bug reports, see which ones are bugs and not just impatient people being impatient and see about replicating the bug to see what went wrong. It's a long, arduous process and impatient people being impatient doesn't help. If you're reinstalling just let it run it's course and find something to do in the meantime. Surely you've a backlog of games to play.

Patience is a virtue.