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Thread: Unplayable Lag

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  1. #1
    Player
    MageBlack's Avatar
    Join Date
    Oct 2013
    Posts
    1,715
    Character
    Sora Burakku
    World
    Zalera
    Main Class
    Thaumaturge Lv 90
    Has everyone been submitting a Bug Report? If you are having issues, this is the best place to post it and best way to get results. Its also the best way for SE to identify the issues and hopefully correct the problem. Its nice to see people gathering together and seeing how wide spread the issue is through General Discussions but I hope to see the OP put a link to the bug report in the OP. Complaining on the GD will only get you so far.

    Best of luck and I hope things get fixed sooner rather than later!

    Without following proper procedures for bug reports, complaints like this on GD is a lot like driving your car to the mechanics and saying "Fix it! Its broken" dropping your keys and walking out.
    (1)
    Last edited by MageBlack; 01-17-2014 at 03:57 AM.

  2. #2
    Player
    Kal-El's Avatar
    Join Date
    Aug 2013
    Posts
    379
    Character
    Kal El
    World
    Behemoth
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by MageBlack View Post
    quote
    I've been in touch with SE and they said "It's probably the ISP not prioritising traffic from FFXIV. We will escalate the issue to be looked into and you can post about the issue on the forums at http://forum.square-enix.com"

    Yet my ISP says it's not them it's SE.
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  3. #3
    Player
    MageBlack's Avatar
    Join Date
    Oct 2013
    Posts
    1,715
    Character
    Sora Burakku
    World
    Zalera
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by Kal-El View Post
    I've been in touch with SE and they said "It's probably the ISP not prioritising traffic from FFXIV. We will escalate the issue to be looked into and you can post about the issue on the forums at http://forum.square-enix.com"

    Yet my ISP says it's not them it's SE.
    Were you able to provide the following information to the tech you contacted?

    Connection Specs
    - Type of internet connection/provider:
    - Modem maker/model number:

    PC Specs
    -=-=-=-=- System Information -=-=-=-=-

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Laptop Model Name:
    Laptop Model Number:
    This is just a snippet of the requirements for a bug report. i picked this part because I feel its the most important part with as many computer builds and specs as there are computers out there. Its vital for identifying the source of the problem to know what specs you are using.

    I don't doubt there are people having issues, My brother is one of them, He lives a few blocks away, uses the same ISP as me, has a newer rig than I do yet I have no issues at all.

    Also its important to test again after each patch the do and submit another report if you are experiencing the same issues or new ones. Sometimes their patches can break things and they need to know.

    Again, good luck, I remember seeing the OP with complaints before the 2.1 patch. Sorry about your luck.
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