Unplayable Lag

[KyteStones]

Couple FC friends are on the verizon FIOS network and its been unplayable for them since 2.1's launch and is getting progressively worse where even crafting is becoming an issue.

[Ashira]

There are a lot of people that have been having the same problem since Monday. You're not alone, but SE still haven't got back to us, so I suggest;

1. Send a bug report into SE in-game.
2. Make a ticket in-game.
3. Post in these topics and bring more attention to this matter; here and here.
4. Like posts and show they're not the only ones having this problem.

This is undeniably a problem with SE and needs addressing as the game is unplayable in these conditions.

[Rhaegor]

Having lag issues in dungeons since the last update.
Playing from Sydney Australia, I have the usual latency issues, but on top of that I'm now getting major lag spikes.
CT had horrible lag spikes. Froze several times, was eventually kicked from 2 parties because OMG WHM WHERE IZ DA HEALZ!!
T5 was unplayable coz I'm constantly lagging 10+ seconds before everything catches up again, ended up eating a lot of fireballs and screwing up conflags.

[PangoMango]

Sky player here and yep, horrible unplayable lag for me as well since Tuesday-ish.

[Aegis]

The problem is how the ISPs identify and prioritise the traffic.

It's not a new thing, it happens with other games also. All it takes is a phone call from SE to the ISPs concerned to let them know that connections to the relevant IP addresses are not P2P networks or torrents (they can seem that way due to the constant nature of the connection) and have them restored.

Most companies take this step within hours of a problem being reported. It's close to a month now for Verizon customers.

There are free VPN clients that can help if you're wary of paying for WTFast or Battleping. I've found they've bypassed this issue for me now, but I'd rather not have to do this (they also add to your ping somewhat, unlike purpose-built tunneling services). They also mean you need to change your password each time your IP address changes, which is annoying.

[diulalasing]

UK
Tuesday
Sky


anyway, is Sky / BT aware of this issue with level 3?

[Fire-Dragon-DoL]

Considering my bandwidth is not trottled at all (I can download full bandwidth with p2p at any time), this is definitely a SE issue.
I live in Italy and my provider is MC-Link, and I definitely have the same issues which started around monday: 2-3 seconds lag spikes every 10 seconds, more or less. Considering I never had such a problem, is something recent.
Oh obviously it's not and FPS issue because I can move while lagging.

[Aegis]

Considering my bandwidth is not trottled at all (I can download full bandwidth with p2p at any time), this is definitely a SE issue.
I live in Italy and my provider is MC-Link, and I definitely have the same issues which started around monday: 2-3 seconds lag spikes every 10 seconds, more or less. Considering I never had such a problem, is something recent.
Oh obviously it's not and FPS issue because I can move while lagging.

How many ISPs will be added to the list before doubters start to realise it may not be a case of "lol, get a better ISP".

[Karupika]

Germany - Telekom - Same issue for a week now, occasional rubberbanding / teleporting players. I never had any lag before that and I have a good connection too!

[Ashira]

Over five-thousand replies in numerous different topics about the same problem over the course of the past four days and not a peep from SE. Not 'We're sorry for the issues you're having, we're looking into it' or anything. They haven't even acknowledged there is a problem.