Request for information: ISPs and P2P throttling

[Floki_Istas]

Name of ISP : Virgin Media
Country of residence: England, UK
When does the problem occur: always since 2.1

[Tanstalas]

Kind of scared that SE isn't asking for traceroutes from us :/

I think it's pretty obvious that this is a widespread problem, they must have so many subs that they dont care if this makes a few hundred of us quit.

[Tanstalas]

OK, this route is just messed up, I ran this a few times, each time I run it I get a different route, not even kidding.

http://s30.postimg.org/9l2x8v474/wtf.jpg

So, starts in chatham, Ontario (where my ISP is) ok, fine
Goes to Toronto - ok moving towards Montreal.
Another hop to Toronto, ok
Then to Montreal, sweet almost there
Another montreal hop - ok getting closer!
Another Montreal hop, MUST ALMOST BE THERE!
Hop to Mississauga.. wait, WTF, you are going the wrong way!!!
Hop to somewhere in the USA, looks like Kansas... 1585KM from target location
*RAGE QUIT*
hop back to Montreal, where I just was... for another 2106KM....

SERIOUSLY WHAT THE HELL!?!?!!

And I wonder why I get lag for 10 seconds in game sometimes, yup, this is why.

[Arcueid]

So Verizon fios 50/25 (down/up) New York, trace route results to Sargatanas. Note this only happened after 2.1
it shows around 20 ms...

then it jumps up...

[Jonny]

- Name of ISP = Verizon Fios
- Country of Residence = USA
- When does the problem occur = Mostly evenings/peak hours but only since 2.1

[BlueBanana]

for anybody using FIOS, the problem lies on verizons backbone servers (specifically level3). The lag and rubberbanding happens when it hops to level3 before reaching SE servers due to high latency and load on level3 servers.
I called and spoke with FIOS tech support and they confirmed the problem with level3, but verizon cant really do anything about it besides reporting it. FIOS is built to take the nearest route to connect to SE server's, so the hop will eventually go to level3, unless SE relocates some servers or level3 fix their server overload.. both probably won't happen anytime soon..
In the meantime, use a VPN. it's the only temporary fix that works atm..

[Arcueid]

for anybody using FIOS, the problem lies on verizons backbone servers (specifically level3). The lag and rubberbanding happens when it hops to level3 before reaching SE servers due to high latency and load on level3 servers.
I called and spoke with FIOS tech support and they confirmed the problem with level3, but verizon cant really do anything about it besides reporting it. FIOS is built to take the nearest route to connect to SE server's, so the hop will eventually go to level3, unless SE relocates some servers or level3 fix their server overload.. both probably won't happen anytime soon..
In the meantime, use a VPN. it's the only temporary fix that works atm..

Won't you lag using VPN? Actually how are you doing so far with the VPN

[Runsell]

I do lag with battleping connecting to NY Server. After NY Server there are those hops in Canada that are getting my high pings number so for me there is no use using VPN. Could reduce lag somehow but the nasty one will continue since it hit those level 3 hops like I said.

I do not know if this is a waste of time been here giving to the GM information about our issues since I do not see any response from them. I believe the good thing here is opening a ticket to SE and sending tons of email or call to ORMUCO and COGENTCO seems is there where I see most people are having high pings.

[BlueBanana]

Won't you lag using VPN? Actually how are you doing so far with the VPN

I've been using WTFast, no lag/rubberband issues using the DC server for almost 20days. They have a free 30 days trial, not trying to advertise for them but its a temporary working fix for me atm. You can try out the trial and see if it helps you.

[BlueBanana]

I do lag with battleping connecting to NY Server. After NY Server there are those hops in Canada that are getting my high pings number so for me there is no use using VPN. Could reduce lag somehow but the nasty one will continue since it hit those level 3 hops like I said.

I do not know if this is a waste of time been here giving to the GM information about our issues since I do not see any response from them. I believe the good thing here is opening a ticket to SE and sending tons of email or call to ORMUCO and COGENTCO seems is there where I see most people are having high pings.

Maybe you can try other battleping servers if they have. I've never used battleping, but i've read other users having lag issues using battleping.