Request for information: ISPs and P2P throttling

[Bariaus]

Hello,

- ISP: VTR Globalcom S.A (15MB down, 2MB up).
- Country: Chile.
- When: Been playing 1 year, and lag spikes started 3-4 weeks ago. All day issue, specially in instances. Unbearable from 13:00 GMT-3 to 23:30 GMT-3. AM time is kinda OK in outside world. Inside instances still having this issue randomly at every hour.

[Keylus]

- Fibertel
- Argentina
- Always
- No reference number, they outright denied any claims that there was something wrong with their service.

[Stiggie]

- Verison FIOS
- New York, USA
- Has been working well for the last few months. No I am experiencing 5-10 sec lag & rubber banding. I have had this issue before, but did not have any issues since before 2.5x. Issue resurfaced with the release of the hotfix that increased the poetics cap.
- No ISP ticket.

[RichardButte]

Posting this for a friend who is on the verge of quitting he lags so badly:

- Name of ISP: Verizon FIOS
- Country of Residence: Mount Vernon, New York
- When does the problem occur (always, only during specific times?): 8-11PM EST
- Reference number from your ISP, if you raised this matter with them: NYEGOFDNBS (created on 06/10/2015 at 9PM EST) with Verizon

[sano1221]

This is exactly what I've been having since Heavensward launch.

Verizon FIOS
US Texas
7PM - 11PM CST

[vonRavenstein]

-Anvia
-Finland
-Almost constant rubber banding/lag/choppyness for a while now to the point it's nearly unplayable.

[keLston]

ISP: Verizon FIOS
Country of residence: USA - Northeast

Time of occurrence: Evening primetime usually starts by 7pm eastern and lasts well into the night/early morning hours - whether during group play, solo play, in or out of dungeons there will be periods 2-3 seconds of completely stopped gameplay and then everything catches up again - no other parts of my internet service is affected during this time, interestingly even actual P2P isn't affected, I can download files on bittorrent at full speed (did a test on Ubuntu's torrent and pulled it down at 5MB/s) while FFXIV lagged hard

Reference number: Have not yet contacted ISP, was seeing if this was an issue on Square Enix's end especially since this seemed like it got worse after the 3.0 patch

[KaedrianLiang]

Hangs are happening between hops 9 and 16. This is an occurring issue for a handful of members for my FC. Australia, Singapore, Philippine, Indonesia, and Korea users. While not all, but the same issue is happening to over a dozen users. Can't be coincidence.

Tracing route to 124.150.157.30 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 29 ms 28 ms 28 ms *edit*
3 29 ms 27 ms 29 ms *edit*]
4 28 ms 28 ms 29 ms *edit*
]
5 34 ms 26 ms 28 ms *edit*

6 29 ms 32 ms 29 ms *edit*

7 93 ms 95 ms 96 ms 210.14.2.70
8 44 ms 44 ms 44 ms 106.187.0.61
9 98 ms 97 ms 98 ms hkmjbb002.int-gw.kddi.ne.jp [111.87.5.29]
10 152 ms 147 ms 145 ms obpjbb206.int-gw.kddi.ne.jp [118.155.199.197]
11 160 ms 156 ms * otejbb206.int-gw.kddi.ne.jp [203.181.99.65]
12 157 ms 157 ms 157 ms jc-ote301.int-gw.kddi.ne.jp [118.155.197.178]
13 157 ms 158 ms 159 ms 106.187.28.198
14 157 ms 157 ms 158 ms 61.195.56.133
15 134 ms 135 ms * 219.117.144.78
16 101 ms 101 ms 102 ms 219.117.144.49
17 111 ms 111 ms 111 ms 219.117.144.29
18 102 ms 101 ms 102 ms 219.117.147.186
19 142 ms 105 ms 141 ms 124.150.157.30

Trace complete.

[ninjaneji]

-Verizon fios 75/75
-US New York
-starts about 6pm last sometimes till midnight, Get constant rubberbanding lag pretty sure i am losing packets on the connection constantly.

[ShutupCup]

ISP: Verizon FiOS
Country: Maryland, USA
When: Occurs anytime but most frequently during peak time, instances, and large group fates
Reference: N/A