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  1. #1
    Player
    Stryker12's Avatar
    Join Date
    Dec 2013
    Posts
    80
    Character
    Willow Rathel
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 50
    I shouldn't have to buy another service for a service I'm already paying for. It's like buying a car and there like ooooo you wanted a whole car, you have to buy the actual engine to use it sorry. It's a horrible analogy but you understand, yes some people's isp is to blame but I for one never had lag issues till this patch. All in all square needs to implement more servers across the play base. Customer service is the utmost importance. Aka stop being cheap. Unless in there company model customers don't come first. And if money comes before custom service is that a company you want to associate with?
    (1)

  2. #2
    Player
    Aegis's Avatar
    Join Date
    Mar 2011
    Posts
    1,161
    Character
    Aegis Elisus
    World
    Balmung
    Main Class
    Armorer Lv 70
    Quote Originally Posted by Stryker12 View Post
    I shouldn't have to buy another service for a service I'm already paying for. It's like buying a car and there like ooooo you wanted a whole car, you have to buy the actual engine to use it sorry. It's a horrible analogy but you understand, yes some people's isp is to blame but I for one never had lag issues till this patch. All in all square needs to implement more servers across the play base. Customer service is the utmost importance. Aka stop being cheap. Unless in there company model customers don't come first. And if money comes before custom service is that a company you want to associate with?
    I would argue it's more like paying to use a direct toll-road rather than a congested public highway that goes the long way around.

    I would never pay extra for VPN/Tunnelling services. I also am EU-based and had terrible lag. There are fixes in place that may help. See my post (#41). Have you tried those? Leatrix's application in particular was very effective.

    If you haven't tried those fixes yet, can you try them and respond in thread if they have been effective for you?

    Complaining about it may very well cause SE to fix it, but in the meantime, why not see if you can compensate for it a bit yourself?
    (1)

  3. #3
    Player Tiggy's Avatar
    Join Date
    Aug 2013
    Posts
    2,645
    Character
    Tiggy Te'al
    World
    Balmung
    Main Class
    Marauder Lv 53
    Quote Originally Posted by Stryker12 View Post
    I shouldn't have to buy another service for a service I'm already paying for. It's like buying a car and there like ooooo you wanted a whole car, you have to buy the actual engine to use it sorry. It's a horrible analogy but you understand, yes some people's isp is to blame but I for one never had lag issues till this patch. All in all square needs to implement more servers across the play base. Customer service is the utmost importance. Aka stop being cheap. Unless in there company model customers don't come first. And if money comes before custom service is that a company you want to associate with?
    You're right. So why don't you call your ISP and complain they are giving you a terrible connection to the SE servers? You pay for good service that you clearly aren't getting.
    (1)