Request to speak to the Senior Game Master

[Rawrrior]

Why was he attempting to hack in the first place? That alone is highly against the TOS and ban worthy. I don't understand why he PURPOSELY hacked the coding and got mad when he was banned. Even if he didn't use any of the gil / items.

Yes i know :/ That's just how he ticks. He likes to tinker with things. But if he didn't, how would of he known it would of worked? He still reported it to them when he was able to spawn such things. Better to have done the hacking, and report it to them and explain how he did it, than to keep it to himself and have people do it behind SE's back.

A few days later after they confronted him in game, Square Enix pushed out a patch that fixed the problem. Though he got caught in the blanket ban in september for still having everything in the retainer when he was told to leave it alone. So, since we were still able to play together a month after it happened, why should he remain banned? He wasn't banned cause of the hacking, he was banned cause he got caught in the blanket bannings SE pushed out. So really.. He shouldn't be banned if they didn't on the spot of reporting and admitting he hacked to Jhanaka :/

It's not so much about him being mad cause he got banned, he was already expecting to be banned on the spot once he reported it, but they didn't ban him. It's more about how bad Square Enix's support is and that their reason for banning him (long with everyone else caught) was for RMT, which isn't the case on his part.

Today he contacted live chat support again, after 2 months of being banned, and still they tell him it's permanent cause of RMT. It's just frustrating >.<