SE's silence basically says "we're aware of this but cannot solve the problem, either due to the amount of resources it would take or because we simply don't have a clue".

In business launches like this are called a MINIMUM VIABLE PRODUCT. You are aware of the shortcomings of your product but await feedback from your customers as to what they perceive as being most needed as additional features or fixes. Often this feedback is completely different from what the in-house team thought would be important.

Problem being, you have to follow it up with real action - and quickly. Designate the resources to achieving these goals or the product remains MINIMALLY VIABLE. Like now. I've just cancelled my subs and won't re-sub unless this is fixed.