I'm not submitting tickets to anyone, or spending any time troubleshooting the issue. it's pretty binary. Either they fix the problem and and I stay, or they don't fix it and I stop paying them money.Well, they worked with O2 to resolve some issues with packets being classified incorrectly in a handful of segments for the UK. It's excruciatingly slow progress... but, still progress I guess.
Might speed things up a bit if more people would submit more connection details (like a tracert) than just the ISP info SE requested in an actual support ticket, and also open a similar ticket with their ISP.
The more details and pressure that is put on everyone involved, the more likely we are to get action taken for everyone and not just the small handful that have already done so and gotten some relief.
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