Experience with SE Customer Support

[Vahzl]

Grats? Dont know what this post is about. Ive never had problems with the Support. Not in FFXI and not in FFXIV.



^That. After that, the Post should have end. Why? You know what were causing the Problem.. deal with the fact, that a phonecall in that circumstance dont will be like "Hey bud, restore my Account".. "Yeah of course.. 1 sec". <_<

As I said, the issue is with the fact it took 4 contacts over a long weekend to get a reason for them to not answer his tickets. There is no issue with the compromise itself, the actual restoration was done on the spot once the ticketing rubbish was dealt with.

Am I alone in seeing the actual problem here? It worries me that you guys are being so defensive over this.

It was just an experience we had, and not something you need to white knight over.

It also concerns me that you think that because you were compromised, you should no longer have any chance at getting your stuff back, or even securing your account. What a very bizarre standpoint indeed.

[Nero]

It also concerns me that you think that because you were compromised, you should no longer have any chance at getting your stuff back, or even securing your account. What a very bizarre standpoint indeed.

I did not say that. I said:

that a phonecall in that circumstance dont will be like "Hey bud, restore my Account".. "Yeah of course.. 1 sec". <_<

[Vahzl]

I did not say that. I said:

that a phonecall in that circumstance dont will be like "Hey bud, restore my Account".. "Yeah of course.. 1 sec". <_<

So you feel instead it should take 4 days just for a single capital letter?