Please "rotate" the Emergency Maintenances (unable to play)

[Rekujen]

So let me get this right you are asking a company to change everyones work schedule in the company and give them dynamic schedules to their work days just for YOUR maint pleasure. Dude again no just just no. I wouldn't inconvience all my workers for that. Yes you do need to please your customers, but you also need to think about your work force too, and do you know how annoying it is to have dynamic work schedule it sucks.

Let me guess, you aren't affected by this issue eh? because if you were, you wouldn't be defending them right now.

I understand having to constantly change rosters when Emergency Maintenance is required can be a hassle, but we are paying them for a service. That payment should be included as counter measures for this problem.

If your internet connection kept shutting off every 2 days, would you sit there and say "oh that's ok, I'll let them fix it later" and continue paying the bill? or would you be pretty frustrated and change ISP's?

[LovelessG]

Let me guess, you aren't affected by this issue eh? because if you were, you wouldn't be defending them right now.

I understand having to constantly change rosters when Emergency Maintenance is required can be a hassle, but we are paying them for a service. That payment should be included as counter measures for this problem.

If your internet connection kept shutting off every 2 days, would you sit there and say "oh that's ok, I'll let them fix it later" and continue paying the bill? or would you be pretty frustrated and change ISP's?

Actually I am sir I just know how most company's work. I get off at 1230am CST from my job in which Maint starts around 1am for me, and ends at like 3-4am usually. I just don't complain about it.