Lost free 30 days for accidentally registered to the wrong service account?

[TimothyGreen]

this is really sad that they cant just find a way to reach out to the community and resolve this issue. worst yet that the NA branch is giving less than 2 shits about it compared to JP and EU. I wouldnt have minded starting a new character by now, but its bs that ill lose my pre-ordered items not to mention my characters names. If theres anyone ingame whose been dealing with this and either has/hasnt had it resolved and would like to create an fc/ls whatever- hit me up and lets see if we can atleast make this game a bit more interesting with a great community.

edit: literally 2 minutes after this post i received an email in response to the support form i filled out. The email stated that it appears my issue has been resolved through a live support channel.. (which btw i have not been able to successfully contact live support once). it does however state in the email that if i am still experience problems not to hesitate replying to the ticket/email and they will gladly assist me further..

so let see what rabbit they pull out their asses next..