i was 189 on the chat queue, using IE today since yesterday i went from the 200s to 1 3 times and then no agents today decided to change browsers... anyway from 189 to 1 same thing happened, no agents... i just hit refresh and now im 222. Im also on the phone queue, going into 63 minutes there....

The ppl that have manage to get an agent... can they say what browser they used... i dont think it has to do with the browser... but at this moment a moments away from buying a plane ticket to LA and talk to CS in their office...

lol it would be funny if i get there and there is a Disney World style line to talk to them haha