Quote Originally Posted by Porie View Post
Well ladies and gentlemen I finally got through to live chat. I'm a north American user. I re-queued at 12:05 EST and got to a tech at 13:39. From yesterday and today I have combined 13 hours of waiting for chat support. Today was such a relief.

I am a PC user with collectors edition... The tech name was Austin. P. He fixed my issue in 2 minutes. He added a new code to my original service account and that was it. Mog station was updated right away. All is good in the world.
This has been a horrendous experience but I'm finally past one hurdle. I joined at 200 pages and it is now 700. I doubt I'll be coming back on this thread, I'll see whoever is on behemoth server! Good luck to everyone!
Started on I think page 5, and last Wed, got my account fixed yesterday at 8:30pm and I'm still here. I plan to stick by the rest of the ppl who went through what I went through hoping to keep the pressure on SE and their bullshit Customer Service.