Perhaps you are lucky and perhaps they are exaggerating but I do know that yesterday was my first time experiencing this happened so not so upset over it and I did indeed losing 7-8hrs between unable to update the server lists for a majority of the time with the occasional 30-45min of spamming X to get 1017 and then the 2 or 3 times where it 1017 booted me out of queue but I did not do 8hrs straight was more 3hrs here 2hrs there 3 hrs later in the evening because sitting staring at a screen that long just seems silly.