Quote Originally Posted by MrStabby View Post
So. Any opinions on waiting? Should I remake my ticket?

It still shows it as 'Ongoing' and 'Open' but I wonder if that is just wishful thinking.

I contacted them on "27/08/2013 00:39" and got your standard "This email has been sent to notify you that your ticket was received properly" automated reply on the "27/08/2013 16:07"




After that? Nothing. Nope. Nada. Nothing but the same 'open' state and no more replies. Or a fix.

Am I just being impatient or is my dread justified?
my advice for waiting.....queue up netflix, grab a snack, cold soda, and keep hitting refresh right here on the forums where 1 out of every 257 people get the issue fixed. Once you submit a ticket and get in line on the phone or chat nothing you can do but wait here with all of us. I'm waiting for it to be fixed, others are waiting to get their tickets escalated, and others are just trying to reach people.....sucks, i know, but at least here you can bitch and people listen to you....at customer service if you bitch they dont want to work with you