Quote Originally Posted by Nejikun4 View Post
what did they have you do to fix it cause we could prolly follow the same procedure
I already posted how I did it, but I'm happy to reply back. these pages are filled with the same thing over and over anyways... lol

I filled the form out, I also put my PO/Reg. Key Codes in the bottom of the form. I called them by phone where I was on hold for 3 hours, so I left it on speaker phone and did other things. I spoke to customer support and he instantly knew what I needed after I gave him the ticket number. I was nice, he was nice, it went well and he said he did not know how long it would take to process. I said ok and take care. next morning it was fixed

so maybe the key is being nice? these are human beings, just like any of you getting an attitude perhaps some of these individuals might too? just a thought, not fact