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  1. #2761
    Player
    Vastia's Avatar
    Join Date
    Aug 2013
    Posts
    48
    Character
    Auel Vastia
    World
    Omega
    Main Class
    Lancer Lv 52
    "We apologize for the delay." This sentence pisses me off the most while waiting in the queue.
    (1)

  2. #2762
    Player
    Skunk's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Skunk Punk
    World
    Midgardsormr
    Main Class
    Marauder Lv 16
    Quote Originally Posted by Daemen View Post
    Lucky. Has been about 28 hours since my ticket was escalated and still have two service accounts.
    I have two accounts as well but everything switched over to account 1. I will need to delete the second myself but I'm too busy playing lol.
    (0)

  3. #2763
    Player
    Viralsyn's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Zeroth Narok
    World
    Midgardsormr
    Main Class
    Archer Lv 28
    I finally got a hold of someone (4th try in 3 days) on chat yesterday and got my account fixed after about 4.5 hours.
    I initially submitted the form on the 26th so my ticket didn't get escalated until I spoke with someone on chat

    Don't believe the email that states your issue will be worked within 24-48 hours because they are definitely taking phone calls and chat as priority.
    (0)

  4. #2764
    Player
    Kasenumi's Avatar
    Join Date
    Aug 2013
    Posts
    58
    Character
    Kirino Kasenumi
    World
    Excalibur
    Main Class
    Conjurer Lv 31
    Quote Originally Posted by Vastia View Post
    Some of us can't really call them because it would charge us beyond our ass'.
    You should know that all 1-8xx-xxx-xxxx numbers are Toll Free in North America. Toll Free means you can call them from anywhere at no charge.
    (0)

  5. #2765
    Player
    Seriat's Avatar
    Join Date
    Aug 2013
    Location
    Toronto, Ontario
    Posts
    421
    Character
    Seriat Toren
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Quote Originally Posted by MiyuMayu View Post
    So, i was talking to my friend about how frustrated I am with this issue..

    Me: So, i had to call them at 9am this morning, hoping I would get through.. and have them escalate my ticket.
    Him: So.. when you called was it like "We're sorry, our customer service reps are full. Please try again later? Or did they like disconnect you right away with an ERROR! 1017! Did they make you press spam 0 on your phone afterwards to be able to get in?
    Me: ..........
    Him: Was the chat like that too? did they just boot you afterwards and let you try again?
    Me: *burst out laughing*

    It's funny and sad, because it's actually true.. Well, except for the spamming 0 on your phone part
    Your post are always great, lol. Tekillya shots?
    (1)

  6. #2766
    Player
    Aivre's Avatar
    Join Date
    Aug 2013
    Posts
    180
    Character
    Renaji Nowell
    World
    Goblin
    Main Class
    Conjurer Lv 10
    Quote Originally Posted by Hyunseo View Post
    I don't think all the drinking in the world could fill the hole of not being able to play.
    Ugh I agree with this 300%
    (1)

  7. #2767
    Player
    MiyuMayu's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Vanilla Bear
    World
    Excalibur
    Main Class
    Lancer Lv 51
    Quote Originally Posted by Seriat View Post
    Your post are always great, lol. Tekillya shots?
    I Accept kind sir! ^_^
    (0)

  8. #2768
    Player
    Seriat's Avatar
    Join Date
    Aug 2013
    Location
    Toronto, Ontario
    Posts
    421
    Character
    Seriat Toren
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Quote Originally Posted by MiyuMayu View Post
    I Accept kind sir! ^_^
    /passes bottle, drink up! Plenty to go around.
    (0)

  9. #2769
    Player
    Vastia's Avatar
    Join Date
    Aug 2013
    Posts
    48
    Character
    Auel Vastia
    World
    Omega
    Main Class
    Lancer Lv 52
    Quote Originally Posted by Kasenumi View Post
    You should know that all 1-8xx-xxx-xxxx numbers are Toll Free in North America. Toll Free means you can call them from anywhere at no charge.
    I live outside the US. :/

    i'll still get charged by my ISP for calling.
    (0)

  10. #2770
    Player
    Culu's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Culu Xiaosin
    World
    Tonberry
    Main Class
    Thaumaturge Lv 36
    Quote Originally Posted by Kasenumi View Post
    You should know that all 1-8xx-xxx-xxxx numbers are Toll Free in North America. Toll Free means you can call them from anywhere at no charge.
    number to call please?
    (0)

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