Where do I get refund if I bought from SE store?

[Meirii]

866-585-3251
digital river
they can cancel charge back whatever you want

[Shiiryu]

Ask at the customer support.Doesn't matter if the code was redeemed,your ffxiv should be deleted (and the permissions for access at the game). You can ask for the refund on the first 14 days after the purchase

[Powderkeg]

They should have run beta phase 4 from start on that Friday to Wednsday, log all reported issues then have 2 solid 48hour days to prepare for launch, however beta was so short they had no idea what would really happen if a few thousand logged in from phase 3 now to a mil or two ppl logging in crashing server over and over again

I also wouldn't have mind if they wiped my char to deal with any critical errors, I delt with it in phase3, but of course most ppl were crying after 2 days of playing they couldn't handle the loss of a lv20ish char and would have to start over, well news flash most of you haven't progressed very far due to all the errors now happening, Before blaming the game maker who you the consumer chose to invest in, spend your money more wisely, and seriously 30$-70$ is nothing to cry over go collect cans in the street for a day for your money back, you'll feel like your doing a quest!

[HaunteR]

You do realise the game will be up and running very soon? Are you seriously going to quite the game entirely because of these temporary issues?

Oh sorry I meant to say, YEA YOU SHOW THEM!! lol

I already sent in my request for the refund from GMG. Yeah I have no faith after this weekend. It's going to get a lot worse than better at this rate. The absolutely arrogance and incompetence of SE is too damn high.

[kelsethel]

you fanbois are really crazy this is EA Tuesday is the launch do really think that theres gonna be less people on Tuesday OMFG unless a shitload of people decide to refund you'll have a ton more people what the hell are you guys on really, so im guessing you guys think that there just gonna magically get more servers for the thousands of people that are gonna be online Tuesday man the ignorance of some people just astound me.

[Crotch]

preordered and was told i would get early access just to be screwed over and not even get a response from support or customer service. this just screams false advertisement
i don't want a refund, i want what was promised in the advertisement and on my receipt

[Strawhat]

I am in the same boat as ThePassport. F*ck SE. This is round two for me and its the same as Round 1. In both cases, I paid for early release, and now I am stuck with a game I am so fed up with I just want my money back. Don't rag on him for just saying "You sold me a lemon, I want my money back". If you pay for something and its not what was quoted, then you should get your money back. Shame on the internet fools who get everything free and are so used to free when you pay for something and its only a step better than the free sh*t you parade it as the next sliced bread.

[Shiiryu]

Tuesday the servers will burn

[Siuling]

I really want to play this game, but I would not want to pay for the game in this state. SE should only start charging money after the servers are stable and that no one has issue logging in and enjoy the content as intended.

so if we evidently find out that, say, 5th September onward everyone could play the content at anytime they want, then that's when Early Access ends and the game starts eating up your first 30 day subscription.

doubt this is going to happen though, but if anyone wants to make a giant petition I'll put my name down.

[Thyrllan]

You clearly never been to first days of an mmo. Remember Wow or any of it's expensions? Remember Diablo 3?

Clearly you don't.

Yes, I remember WoW's "expensions." They restart the servers to initiate the new content. You wait in a short queue, get back in and then head to the new continent. WoW's launches have been flawless (for an MMO) for awhile now. Diablo 3 had the disadvantage of being far more popular than FFXIV has been, in either incarnation.

Please refund him, and everyone else. The less stupid people in the game, the better.

I remember the same people saying this for 1.0. It clearly worked for SE right? Who cares if people are quitting, I didn't want them to play anyway!