Where do I get refund if I bought from SE store?

[Chrysus]

You do realise the game will be up and running very soon? Are you seriously going to quite the game entirely because of these temporary issues?

Oh sorry I meant to say, YEA YOU SHOW THEM!! lol

[Neosymbio]

You do realise the game will be up and running very soon? Are you seriously going to quite the game entirely because of these temporary issues?

Oh sorry I meant to say, YEA YOU SHOW THEM!! lol

Well, aren't you just the most helpful bum to post today.

Passport, if you purchased it with visa/paypal, you can go through them for a refund. I wouldn't rely on S-E to facilitate it lol

[HaunteR]

You do realise the game will be up and running very soon? Are you seriously going to quite the game entirely because of these temporary issues?

Oh sorry I meant to say, YEA YOU SHOW THEM!! lol

I already sent in my request for the refund from GMG. Yeah I have no faith after this weekend. It's going to get a lot worse than better at this rate. The absolutely arrogance and incompetence of SE is too damn high.

[Starforsaken]

I already sent in my request for the refund from GMG. Yeah I have no faith after this weekend. It's going to get a lot worse than better at this rate. The absolutely arrogance and incompetence of SE is too damn high.

I did the same thing, also with GMG. I'm within their 7 days period so hopefully I'll at least get store credit.

I'm already playing Rift, Guild Wars 2, SW:TOR and TSW, and I'm on a break from Diablo 3 and WoW. I've played a lot of MMOs since their respective launches and it's the worst one I've seen so far given that we're in 2013 and most people have downloaded the game already (was a problem when people were downloading while others tried playing).

Of course the game will/might be better in a few weeks once they've fixed stuff (i.e. when enough people aren't re-subbing or got refunded), but with the current market of MMOs where most are F2P or Pay Once, IF you still decide to go with a subscription plan like FFXIV did, you better have the infrastructure to support everyone. And I also count the customer support and PR people addressing issues, not just "thanking us for our patience" (it has limits).

I was willing to give the game a chance, but not anymore. Everything from registering my EA code to trying the beta and then accessing what I've paid for has been a nightmare. Done with it.