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  1. #1
    Player
    MelodyMarina's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Melody Marina
    World
    Moogle
    Main Class
    Conjurer Lv 23
    Hi there, I'm in a similar situation! Pre-ordered the Digital Standard edition from the EU store way back on 6th July, have been charged for it, but never received any form of code! The game appeared in my registered games list, but I have no registration code and no pre order/early access code. I got a response from support today telling me they were sending them out on 20th and 21st August... which of course was 2 days ago, so I never got them. Is there anything I can do?

    It just seems unfair that someone who pre ordered today gets their code right away when I get nothing. Nothing in junk/spam and I've received all the other emails, just none that contain an all-important code. I'm incredibly upset that I'm going to miss early access...

    I chose to pre order through the Square Enix store direct because I thought it'd be the most reliable option... now I think I should've gone with a third party but it's too late...
    (0)
    Melody Marina
    Conjurer & Weaver | Moogle

  2. #2
    Player
    Envision's Avatar
    Join Date
    Aug 2013
    Posts
    90
    Character
    Mazo Khilo
    World
    Goblin
    Main Class
    Conjurer Lv 25
    Quote Originally Posted by MelodyMarina View Post
    I chose to pre order through the Square Enix store direct because I thought it'd be the most reliable option... now I think I should've gone with a third party but it's too late...
    You're right about that though I hear Greenmangaming has been somewhat stiffy as well. There is one option for you but it's not exactly ethical...
    (0)

  3. #3
    Player
    MelodyMarina's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Melody Marina
    World
    Moogle
    Main Class
    Conjurer Lv 23
    Quote Originally Posted by Envision View Post
    You're right about that though I hear Greenmangaming has been somewhat stiffy as well. There is one option for you but it's not exactly ethical...
    I dread to imagine....

    Right now I'm considering the option of pre ordering a second copy from Amazon and hoping they give me a pre order code to use on my main account... but I don't really feel like shelling out an extra 25 euros just for 3 days of early access... Rather, I don't feel I should have to resort to that...

    What is the unethical thing you're hinting at? Lol.
    (0)
    Melody Marina
    Conjurer & Weaver | Moogle