Shouldn't I have received my early access code by now?

[Dahamugo]

I've pre-ordered the game for windows from the square-enix store back in June, and the pre-order confirmation e-mail said I'd receive further instructions near the early access date.

It is now very near the early access date, and I've yet to receive any follow-up e-mails or any codes whatsoever.

[seraseth]

The email from the square enix store should have had an 18 digit code in it

[Kuroi_Tsuki]

If you bought from NA SE store, you get 18 digit code in your receipt email (it's titled something like Square-Enix, Inc. - Order Confirmation (Order #numberhere) which you should have received soon after pre-order. If you didn't receive this email, you can check it at findmyorder.com) which you should register at http://preorder.na.finalfantasyxiv.com/ which will give you 20 digit code which you should register at http://account.square-enix.com/accou...vearly/?rgn=na.
If you bought from EU SE Store, you should only receive 20 digit code which you have to register at http://account.square-enix.com/accou...vearly/?rgn=eu . If you haven't received your EU code in this case, you should contact support.

[Dahamugo]

If you bought from NA SE store, you get 18 digit code in your receipt email (it's titled something like Square-Enix, Inc. - Order Confirmation (Order #numberhere) which you should have received soon after pre-order. If you didn't receive this email, you can check it at findmyorder.com) which you should register at http://preorder.na.finalfantasyxiv.com/ which will give you 20 digit code which you should register at http://account.square-enix.com/accou...vearly/?rgn=na.
If you bought from EU SE Store, you should only receive 20 digit code which you have to register at http://account.square-enix.com/accou...vearly/?rgn=eu . If you haven't received your EU code in this case, you should contact support.

I have pre-ordered from the EU store and haven't received any codes. Could you kindly point me to where I can contact support? I can't seem to find my way to that.

[Dahamugo]

The only e-mail I received from square enix regarding my pre-order doesn't have any such code, though. Only a receipt for my order and the promise of further instructions later.

[Bayohne]

If you're referring to the North American Square Enix Online store, I believe the early access code was written in your first confirmation email.

The format of the code is AAAAAA-123-AAAAAA-123 and can be redeemed on our Pre-Order Code Redemption website: http://preorder.na.finalfantasyxiv.com!

Redeeming it there will give you further instructions on your next step!

[kevindargie]

If you're referring to the North American Square Enix Online store, I believe the early access code was written in your first confirmation email.

The format of the code is AAAAAA-123-AAAAAA-123 and can be redeemed on our Pre-Order Code Redemption website: http://preorder.na.finalfantasyxiv.com!

Redeeming it there will give you further instructions on your next step!

A buddy of mine purchased from the EU store some hours ago and I am looking (via screensharing) at all of his emails from Square-Enix and there is nowhere to be found a CODE for early access registration. It is only some hours away for Early Access and we are afraid he will be unable to participate because Square Enix support will not reach in time.

[Poppa]

If you're referring to the North American Square Enix Online store, I believe the early access code was written in your first confirmation email.

The format of the code is AAAAAA-123-AAAAAA-123 and can be redeemed on our Pre-Order Code Redemption website: http://preorder.na.finalfantasyxiv.com!

Redeeming it there will give you further instructions on your next step!

Hey Bayohne here is my problem, I have received my early access code for the PS3. For the past few days I have tried to enter the 12 digit code on my PS3 and it comes back as an invalid number. Does this mean that I do not get early access? If that is an invalid number will I still get early access with my PC? Was I supposed to get a separate early access code because I am Legacy? The details on the site were not very helpful, does not explain how to link SE to the PSN and did not specify when the download would be available for PS3.

Please help!!

[Demacus]

Hey Bayohne here is my problem, I have received my early access code for the PS3. For the past few days I have tried to enter the 12 digit code on my PS3 and it comes back as an invalid number. Does this mean that I do not get early access? If that is an invalid number will I still get early access with my PC? Was I supposed to get a separate early access code because I am Legacy? The details on the site were not very helpful, does not explain how to link SE to the PSN and did not specify when the download would be available for PS3.

Please help!!

This may be a dumb question but did you make sure that you used CAPS for the letters in your code? PSN codes are case sensitive and some people forget that.

[Kirito_Uzumaki]

Hey Bayohne here is my problem, I have received my early access code for the PS3. For the past few days I have tried to enter the 12 digit code on my PS3 and it comes back as an invalid number. Does this mean that I do not get early access? If that is an invalid number will I still get early access with my PC? Was I supposed to get a separate early access code because I am Legacy? The details on the site were not very helpful, does not explain how to link SE to the PSN and did not specify when the download would be available for PS3.

Please help!!

I found an Answer for your PS3 Issue on Twitter:
Posted at 1:00pm(PST)
FINAL FANTASY XIV ‏@FF_XIV_EN
NA users that got an incorrect region early access codes when using a preorder code from the US SE online store: please try your code again!

FINAL FANTASY XIV ‏@FF_XIV_EN
We've fixed the codes so that those experiencing errors will be able to redeem them again.
NA pre-order website: http://sqex.to/9UI