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  1. #41
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by seraseth View Post
    Yup, edited my profile to add name/country/language. And always moused over profile to make sure it was pointing to NA not EU before entering code


    edit: I'm wondering if it has to do with when you first entered the code. I first got mine to go through early morning the 21st. I've seen a number of ppl who entered it the first time later managed to fix theirs.
    well tehcnicly if you go to the pre order website and enter the code again its gonna do two things send you the same code again by email or it will bring you to a new page with the code and send you a email with the same code you see and it will be a new one code
    if its a na code it will bring you to the new page if not it will just keep sending you the EU code and saying error
    (0)

  2. #42
    Player
    Trevallion's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Brunio Al'thor
    World
    Balmung
    Main Class
    Machinist Lv 60
    Was getting this same error. Went back and had to enter my preorder code again. Got a new EA code and it worked. Hope this helps.
    (0)

  3. #43
    Player
    Calastir's Avatar
    Join Date
    Aug 2013
    Posts
    113
    Character
    Calast'ir Ravendark
    World
    Balmung
    Main Class
    Gladiator Lv 20
    I redeemed mine on the 20th and was able to get a NA code reissued yesterday via this.
    (0)

  4. #44
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Calastir View Post
    I redeemed mine on the 20th and was able to get a NA code reissued yesterday via this.
    So then pure chance which of us are getting screwed :P

    Regardless of order store, when it was applied, which browser, profile settings.
    (1)

  5. #45
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Calastir View Post
    I redeemed mine on the 20th and was able to get a NA code reissued yesterday via this.
    i did the same first time on the 20th it gave me EU code then yesterday went back and give me a NA code
    (0)

  6. #46
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by seraseth View Post
    So then pure chance which of us are getting screwed :P

    Regardless of order store, when it was applied, which browser, profile settings.
    first time i put it in was google chrome and my language was set to english uk
    and it didnt work
    (0)

  7. #47
    Player
    jab2003's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Dilac Modan
    World
    Gilgamesh
    Main Class
    Conjurer Lv 26
    Quote Originally Posted by seraseth View Post
    So then pure chance which of us are getting screwed :P

    Regardless of order store, when it was applied, which browser, profile settings.
    I'm in the same boat as you. I've tried everything over the past 48 hours, and it keeps spitting the same EU code back at me. I have over 50 emails in my inbox with the same stupid code. Just got an email back from support telling me they will get back to me within 2 business days lol. There's 5 other people in my guild with the exact same problem and there were countless others on the beta forums right before they were taken down early this morning. I'm about to tell SE to go f*ck themselves.
    (1)

  8. #48
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by jab2003 View Post
    I'm in the same boat as you. I've tried everything over the past 48 hours, and it keeps spitting the same EU code back at me. I have over 50 emails in my inbox with the same stupid code. Just got an email back from support telling me they will get back to me within 2 business days lol. There's 5 other people in my guild with the exact same problem and there were countless others on the beta forums right before they were taken down early this morning. I'm about to tell SE to go f*ck themselves.
    wow over 50 emails ?
    (0)

  9. #49
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by jab2003 View Post
    I'm in the same boat as you. I've tried everything over the past 48 hours, and it keeps spitting the same EU code back at me. I have over 50 emails in my inbox with the same stupid code.
    You win, I've only got 14 copies in my email with the same damn EU code :P
    (0)

  10. #50
    Player
    silentwill's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    50
    Character
    Aldermian Donso
    World
    Durandal
    Main Class
    Lancer Lv 50
    Quote Originally Posted by jab2003 View Post
    I'm in the same boat as you. I've tried everything over the past 48 hours, and it keeps spitting the same EU code back at me. I have over 50 emails in my inbox with the same stupid code. Just got an email back from support telling me they will get back to me within 2 business days lol. There's 5 other people in my guild with the exact same problem and there were countless others on the beta forums right before they were taken down early this morning. I'm about to tell SE to go f*ck themselves.
    Wow 50! I have only 17. I finally tried my back up code but since SEN is down there's no way to redeem it so I have to wait till later, hopefully it'll be worth it and will be an NA code finally.
    (0)

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